“We always upgrade our family’s phone form here. They helped my daughter select a perfect new phone new phone and helped transfer all her data over, and give us in store credit use on the accessories. She is very happy with her new i phone. Thanks for the great service ..”
“Every time I’ve been in here, the employees have been extremely friendly and helpful! They’re quick to help and patient when extra help is needed. Highly recommend this location!”
“A few minutes before closing, we had an emergency visit to this store. It was a strenuous situation that we tried to rectify on the phone, prior to going to the store. Much to our suprise, we lost internet when we sat down to watch a movie as a much needed stress reliever.My friend's husband recently passed away. Since he did everything, I have been helping her learn to pay bills, do car maintenance, navigate difficult banking and business decisions, sell a houseful of items, a house, cars and much more.Even with help, it has been an overwhelming and at times, exhausting journey. Hence, we decided to watch a movie, to relieve stress and enjoy some laughs, only to discover the internet was out because was unpaid for months. She had no idea.When we called customer service, we had to speak with several representatives. Nothing could be done. She did not know his passcode or security question answer.Upon arrival at the store, we were greeted by Luis. He was gracious and kind, as he listened to our predicament. He was assisting another client. He introduced us to Fabian. Fabian immediately took charge of our challenging situation with grace, ease and humor. This was a tremendous help and relief for our strain. During a portion of what was needed to rectify our difficult situation, he brought in his manager, Rolando. Rolando took charge of the portion only he could do. As with Luis and Fabian, we we treated with graciousness, and excellence and competence that was incredible.They closed at 8. It is 9 P.M. They are still helping us! And...with such grace and joy. It is so rare to receive excellent customer service any more, even within normal business hours. I have never experienced EXCEPTIONAL customer service like this...ever.Trust me when I say, if you want excellent in person customer service, you will never regret walking through these doors.”
“I had a wonderful chance to be assisted today by Walkiria. Her service was outstanding and overall professional. She was patient to answer all my questions and offer the best advice to get my new IPhone. Thanks, Walkiria.”
10AM - 6PM
1301 FM 2218 Rd #200, Richmond
Mobile Phones
“Came in to upgrade my daughter's phone Julie showed us the best options for her but not only that saved us an extra 30 dollars on our phone bill! Definitely would go back here for all my phone needs! Thank you Julie!”
“Chris, the store manager did a marvelous job in replacing our mobiles protectors. Both Chris and Orlando’s customer service was top notch. We highly recommend ya’ll to visit their store and buy your phones and accessories.???”
“amazingggg! but wished they had more KPOP albums, including, cd players, collect binders, sleeves, and more. overall super good service and no problems other then that.”
“my bf and i went to the store to get new phones and hahn was so helpful. it was a difficult situation and he explained all options available before we got one that worked for us.”
“OK something changed for the better at this Walmart.. My P/u Order was accurately completed and brought to my car fairly promptly .. Two employees actually came to my car window to see how they could HELP...? "Helpful? Walmart employees,, who'd have thought of that?I still would prefer the Pick-Up Tower service ;; which has been discontinued and was removed ... _ Why is that Walmart?”
“This Verizon store has great customer service and support. Moe is amazing! He helped me with my phone trade-in, watch purchase and set up. He even helped me set up my Disney and NFL promo packages. He's patient and thorough. Thank you!”
“It's so nice to have Sam's club in this area!Many bulk stuffs are cheaper and great energy bar box collections! I got some energetic bar with the cost cheaper than Costco!Relatively easy access and right next to it is high 99! Great!Gas price at the fuel station is very economical as well!Will visit and shop more in the future!Cheers”
“I went there during black friday sale and I was greeted by Mr. Liam Brenneman. He was very knowledgeable about the product, genuinely nice and accomodating. We bought a fridge, dryer and washer from him. I saw how dedicated he works not only to me but to other customer as well. Even if the store is about to close, he patiently waited for us until we found the fridge that we are looking for. Definitely would recommend him to be your sales consultant.”
“I went to the store and the customer service was up to the mark. I fixed the screen. The guy who does the repair is doing excellent and neat job. I'm highly satisfied and will recommend to everyone.Thanks”
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“I have been going to this location for about 4 years and have always received knowledgeable and great customer service. I was again taken care of today when I had to switch to a new phone.”