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February 2024 by Lay Kim
Ever since the manager left and the old staff left in December, this GameStop has been going downhill.
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February 2024 by Jace Pierce
Walked away very unhappy and saddened.To preface, this is my go to GameStop and I’m a pro member. I had a horrible experience on 1/26. We arrived to ask about the new Paldean Fates Pokemon card set products that just came out 1/26. We waited in line for 20minutes to talk to the single employee working the front desk. We had to ask as no new Paldean Fates product was stocked on the shelves. When it was finally our turn, we politely asked if the GameStop had the product in stock (we were told by the GameStop down the street that this GameStop had Paldean fates in stock). The man in blue latex gloves replied “if it isn’t on the shelf we don’t have it.” And we politely responded “it just came out today, so it may not have been unboxed and put out yet.” The employee replied “we don’t have it.” He didn’t even attempt to look in the back or in his computer system. He was extremely rude and acted like he didn’t want to be there. I just wanted to buy a few products to open for my family. I’m very disappointed and will likely start ordering Pokémon card products from Best Buy next door. This is our home GameStop and it sucks to be treated no negatively, especially since I’m a GameStop member.
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February 2024 by Fatkhullo Khasanov
Very bad customer service. Young lady was very rude.
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February 2024 by Robert Williams
This place used to be the best place to get games, now it's poorly run by out of touch corporate heads. I went in to buy the new Mario game and they were out of stock, said they could print a code, but something else was broken and they couldn't print a code so they gave me a print out of nearby GameStops. Just went home and bought it digitally instead.
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December 2023 by John Arias
Manager is not willing to help or find a way to solve a problem they caused.
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November 2023 by Gustavo Hepner
Never come to this store. I bought a game with some scratches that seller told it was ok. It can’t be installed. Tried to exchange the disc for other disc, same game. But it has passed 18 days since I bought it. They told they can’t do anything.Never come back.
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July 2023 by Faiz Sharif
Great place to get video games I like their ps4 games
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April 2023 by M Dio
This place is great! They have a huge selection of all kinds of games, organized store, and the most friendly staff I’ve encountered in a long time. Tia was patient with me. I got a better deal than I was in expecting on switch games. I’ll definitely be back!
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February 2023 by James Tony
Very knowledgeable and always keep me informed where all best video game deals
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January 2023 by Abe mireles
Always has the game I'm looking for, and the cashier was helpful.
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January 2023 by Brandon Davis
Was surprised with the number of products readily available for my xbox.
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December 2022 by Derek Moss
Only one person working. Took to long to check out.
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December 2022 by Anthony Lopez
Great place always have PS5..
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July 2022 by David Collom
The customer Service was on point!! We were helped by Jaz and she was very friendly and very helpful and made sure me and my family were taken care of and found what we needed!! Overall good shopping experience.
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June 2022 by Ethan G.
I have been here for 20 minutes past their opening time and still they have not opened there doors yet. I tried calling to see what was going on and nobody answered. There isnt even a holiday. Very disappointed.