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February 2024 by Jean Borges
Excellent!!
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February 2024 by Wayne Schlessman
Fast and do a good job
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February 2024 by Touhid Chowdhury
prompt service.
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February 2024 by Masuma Hussain
Very friendly and knowledgeable. Mr Milton helped us through the process and gave his very honest opinion . Would definitely would make this our car service place.
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February 2024 by Suzanne Radley
Fast and polite!
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February 2024 by Vanny 101
I don’t know who assisted my husband with my vehicle services but they didn’t listen or even try to accommodate my husband for the wasted time he spent there waiting to only receive the wrong tires that I requested. They wasted 6hrs of his time for an oil change 4 new tires and an alignment. Someone make it make sense! Ive had my car serviced at this location before and never had a bad experience like this I don’t know what happened on this visit
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February 2024 by Hussein aljanabi
After waiting of two hours to install new tires they tell we need the tire lock I went back to home and back to the store in 5 min to bring the lock then they tell me you are out of the line The store manager is so rude and unprofessional not recommended place for car service
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February 2024 by Richard R Theander
I have been using this Firestone facility since 2013. I trust their recommendations and service protocols.
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January 2024 by Melinda Rodriguez
It was quick and everyone was kind and friendly
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January 2024 by Kenny Luke
Bought their recommended car battery Oct 2021. April 2023 battery died and have to jump start. Went to the store, they checked the battery and alternator, found no problem. December 2023 died again and have to jump start. Went back to complain bad battery, would not honor their 3 yrs warranty.
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October 2023 by Nia Coleman
Just left moments ago. When I drove up it took a bit for anyone to notice I was there because they were all on phones or had backs turned.The guy on the far left in the picture eventually looked up and made eye contact with me then walked to the computer instead of coming over.I got out of my car and the curly hair guy all the way to the right finally looked up. I asked for an oil change and he said no we’re about to close. I said I thought you close at 7pm? (It wasn’t 6:30 yet). He said yeah but it’s close and we have to clean up and there’s only two of us.Won’t be back although this was my spot for several years for all car service. Oil changes take 20-30 min and they weren’t closed yet.Also called shortly after to get the email to corporate to complain as I became more frustrated as I drove away. The guy who answered said sure hold on a moment. Then eventually told me there’s no corporate email - go online and use the contact form. I did that and got a reply asking for my home address and phone number. Why they need my address to read the complaint I submitted and follow up is beyond me.
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October 2023 by Michael Wadley
Went here for an alignment on my truck. Made an appointment and was out within 45 minutes. Both employees that I interacted with did a great job. I purchased the lifetime alignment as well. Very happy with my visit.
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September 2023 by M S
Shoutout to Mr. Donovan and the Team at Firestone, Thank you Sir for taking care of me and my vehicle. You’re a True Professional and skilled in your trade. You were able to address the faulty work that was done at the Ford Dealership previously and recommend a repair/course of action for me. I appreciate you, your hard work and due diligence. I will be a returning customer in the future for sure. 5-STARS All Day. Thank you again Sir.
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August 2023 by Eric Harlan
Went in for just a coolant exchange and oil change and Jeff the advisor asked what's the reason and I had explained to him the reason why I wanted the flush and he had explained why he wanted to do a block test and I declined. I then told him I do work at a shop but we are closed on the weekends and refused to do the service after I had walked back into the store as he slandered my company in bad name. I left frustrated as my wife remained and to advantage of a woman and made her panic into signing for a block test and then proceeds to call me and make the accusations that I came in requesting that particular service. Don't trust this place never coming back for any emergencies. Do let your wives go in here alone as they will be taken advantage of. Took car to another shop and got the services done as there are no other issues and Jeff the advisor has emailed her an for 3800 dollars. Don't waste your time or hard earned money on this joker.
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July 2023 by vanessa martinez
Very rude staff. Came inside just to ask if they even did the state inspection, and the guy at the front was rude and sassy for no reason. Saying that it's 30min till close and they ain't doing NOTHING. I simply wanted to ask so I could go in the next morning, I was not wanting to do an inspection at that time because I knew they'd be closing.
