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December 2023 by Talha Guclu
The atmosphere of the bank branch is calm and professional. The staff handles transactions quickly and efficiently. In a clean and organized environment, there is a friendly approach towards customers. The branch provides effective service, promptly addressing needs. I would gladly visit again.
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December 2023 by Asif Khan
I asked question about my account and the person was totally out and he called the supervisor and she was giving me wrong info aboutmy account and i had to correct her more than couple of times.
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December 2023 by Justin O'Sullivan
Was going to order coins for me then by end of the conversation said wouldn’t do it. Claiming I had to be a business after first agreeing to ordering them
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September 2023 by Dorita's Tacos
Don’t go here they are rude and have no sympathy. And why the short hours 10-4??? What about the ppl that work and need to go to the bank and you get off at 5??? Garbage hours
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August 2023 by Vuyisanani Dubula
Kwame was very helpful and friendly. He gave me useful advise regarding using my bank app and other benefits of banking with BOA
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May 2023 by Sam Jacob
If you want to get property claims check endorsed( if BofA is your mortgage holder) don't go to this branch, that's next to Waterside subdivision, I guess they haven't been properly trained to handle this. Go to the branch On Hwy6 and First colony Blvd, they will take care of it.
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May 2023 by Mir Ali
Worst Bank of America, I’ve been too. Super unhelpful and rude people are working there.
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May 2023 by Makafui Kwami
Awesome quality of service! This is my go-to bank branch, even though I live far away.Anna(My banker), Kwame(Branch Manager) and the entire team at this Bank of America branch consistently deliver exceptional service that keeps me coming back. Their expertise, attentiveness, and friendly approach make every visit a pleasure. Highly recommended!
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May 2023 by Francine Nguimdo
I needed help to open an account online, I talk to Sadhana, because I was having some difficulties at home, she was really nice and very patient with me. Her manager Kwame was amazing too. I enjoy the moment that spended there.
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May 2023 by Gbemi Adekoya
I got excellent service from Kwame and Sadhana. They answered all my questions and were professional.
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May 2023 by Rosemary Akpotor
She was excellent in relationship with me and very professional ? ?. SADHANA KASHID .
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May 2023 by Fiamma lawal
First time banking with Bank of America. Michael Duran and the manager were awesome.
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February 2023 by Amit Virani
Always longer lines in the branch… they never have sufficient staff to service customers.Worst customer service… planning to change my banking solutions to other bank.
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January 2023 by Henry Bowers
Looking to change banks in 2023. Bank of America has no security In place to prevent your debit card from being compromised. Service is very poor at this location..?
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December 2022 by Curtis Popp
Never, ever go to this bank!!! I would give them a zero rating if I could. They only had one notary available on a Saturday - the infamous Anna. Far be it from this bank to have two notaries available. Too expensive evidently. They said it would be about a half hour wait. I don't know what the infamous Anna was doing with the couple she had in her office but they were going in and out of the office - including the infamous Anna. I was sitting right by her office but she never even looked at me when she walked by. After a good hour wait, I couldn't take it anymore and had to leave. The infamous Anna evidently doesn't give a hoot about any customer that is waiting for her. I will never go to this bank again as long as I live.
