-
October 2023 by ntexas100
Friendly staff but that's it. I searched online for two items. The Ace website and their store stated they had both items IN STOCK, READY FOR PICKUP. After searching in the store, I asked an employee for help who checked their inventory. Inventory said two items left. He walked us back to the same site I was looking. None in stock. No surprise.Second item. This is funny in a sad way. I needed a AA battery charger. Once again, the website said in stock ready for pickup today. At the store I asked the same employee who said, "What's that?" He asked another employee who laughingly said, "We never carry that," even though their website said otherwise. And they wonder why people do online shopping!!! This Ace is good for a screw or a nail. After that, good luck.
-
September 2023 by Astrid Zeroual
The customer service was excellent. Had help finding just the one item I travelled to buy. Highly recommended for specialty and regular hardware items and good prices!
-
September 2023 by Astrid MZ
The customer service was excellent. Had help finding just the one item I travelled to buy. Highly recommended for specialty and regular hardware items and good prices!
-
August 2023 by Lonestar Woodworks
My new favorite country hardware store. It's like going back a few decades to a time when knowledgeable staff helped the customers. Excellent service and atmosphere.
-
August 2023 by Jessica B
This is the BEST Ace Hardware Supply store I have ever visited. Staff is so helpful and the store is CLEAN! Better than the big box stores!
-
August 2023 by Joe Veazey
Great deal more space than the old location! This also offers more selection too.Employees are just as helpful and polite as always.
-
August 2023 by Rick Beaver
NOT SAFE, DO NOT SHOP HERE!!!! I will no longer be shopping at Ace. They have an employee open carrying a pistol while working there. If they are that worried about something happening, I'm going to shop somewhere safer.I grew up in a small town and have shopped at Ace for as long as I can remember. If there is that much worry about security, I would suggest a proper security company as opposed to someone just randomly carrying a gun with absolutely no oversight as to their training or proficiency.
-
August 2023 by Pamela Milke
Service men are the greatest. Needed a new car key and fob. The suggested Amazon. I ordered it. Blank key delivered next day. Took it to them and they cut the key AND reprogrammed the buttons on fob. They saved me$975.00 . KIA wanted 1000.00 when it came in. ..it's out of stock. Ya know...ACE IS THE PLACE!!!!!
-
August 2023 by Gina Apodaca
It's clear to me that stores nowadays aren't teaching their young employees about how important customer service is. You would think that every person that walks through their doors would be treated the same but not at this store. I have watched certain races get ignored even if they were there first and needed help. Everyone's money is the same color. This is very disappointing. Please educate your employees and teach them to treat everyone equally. At the end of the day they are representing your store.
-
July 2023 by John Michael Strubhart
ACE carries standard hardware store fare. This is about their other services. We took an electric pole chainsaw in to get a new chain and to be sharpened. We were told to bring it in before the afternoon on Tuesdays - period. We took it in. We were then told to remove it from the pole. We did that and brought it back. Then we were told to remove the chain. We gave up on them.None of these preparations were mentioned up front. The store needs to clearly communicate such excessive expectations for prepping a device for servicing. Most professionals I know can take a chainsaw off a pole and remove the chain. Bring your small lawn maintenance devices somewhere else.
-
July 2023 by Chris Lee
Ace employees were very helpful and friendly. I went there to get a specialty key made, and it was done well at a reasonable price!
-
June 2023 by Bella CM
I was looking for a particular paint and the only place I found it was this ACE store. I had to drive about 40 minutes but it was worth it. This is officially my favorite ACE store. All the employees were very friendly and helpful. The lady at the counter updated my information, I went for a pickup but ended up spending over an hour looking at stuff. The place is huge and it was a great way to spend a hot afternoon.
-
June 2023 by David D.
Wow this place is a great especially Isabel at the cash wrap.She always goes out of her way to ensure I get what I need absolutely awesome.Goes above and beyond expectations..
-
June 2023 by Rebecca Miller
Fantastic staff, great service. Always a pleasure to shop for the DIY projects here. Large selection grills, decor items and fresh popcorn ?.
-
June 2023 by Khue M Le
This place is great! Great people and great customer services. Very good price comparing with Amazon, Home depot, Lowes etc. Thank you so much!
