“Last week, I opened an account and Ivan made the process super easy and quick. He was relatable, friendly, professional and down to earth. I intend to bring my family in to open accounts as well!”
“My husband and I had been looking for a new bank for a while but never pulled the trigger. We were shopping at Walmart and Merisa, the Branch Manager, struck up a conversation with us. We ended up sitting down and finally making the switch! Merisa was so sweet, charming and charismatic - she made the time go by so fast just chatting with us. Woodforest is lucky to have such an incredible manager - we can’t wait to come back and see Merisa again!!”
“I wanted a bank that wasn’t one of the big guys and I wanted a real relationship which is exactly what I got. Big enough to help but small enough to care about me as a person and a small business.”
8:30AM - 5PM
1301 E Campbell Rd, Richardson
Banks
“I cannot express how AMAZING, The Entire Team is at this location! Not only are they super fast, but they do it with the BIGGEST SMILES and make you feel like family! Taylor and Inga are absolute BLESSINGS and I just wanted to say THANK YOU, for always making my banking experience AWESOME! ?”
“I needed help with adding my card to Apple Pay - super service provided by Allen - he called the right people from their mobile pay department and the issues got fixed in no time.. thanks!”
Open 24 hours
1501 N Plano Rd, Richardson
Banks
“I've worked at other banks before coming to BNY. The management is great and so are my co-workers. If you need something done the management will get it done for you. Everyone is friendly and willing to help each other out.I've only been here for 2 years but there are people who have worked here for 20+ years. The one star reviews are just people not willing to actually work and likes to stand around all day talking. We all have those co-workers at every office. We know what they're like. The negative nancys. They're there to collect a paycheck but when they get let go when their review comes around they complain about it being "unfair".If you want to socialize go to a club, a bar or join a community event. This is where people go to work not socialize. It's still a business at the end of the day . #boostyourproduction #putinthework #stopcomplaining”
“Tired of being just another faceless account number with your current bank? Exasperated with the lack of support when you need banking assistance? This is the bank for you! I've been banking with Comerica and specifically this branch and manger for about a decade now. You couldn't pay me to switch banks. Mark K is the manager here, and Mark has been invaluable in keeping our personal and business accounts flowing and problem free. When was the last time you walked into a bank and had the entire staff greet you by name? Mark K and Comerica have been a dream to deal with - no hidden fees, no long holds on checks - this is as good as it gets! Check them out!”
“Over time and need My time to McLucky Penny be able ToNal Balance Between A Between A Good Time For The Time For The Time being able ToNal Balance Between to maybe Judge for all of us”
“Been banking here since I was a kid. The team is ALWAYS awesome. Kristina Person is stellar. Thanks for helping my mom and me on this trip! Credit unions before big banks!”
“(Translated by Google) Excellent ? attention from Miss Beliza Lopez HaeusslerVery professional, and very clear all the information transmitted(Original)Excelente ? atención de la srita Beliza Lopez HaeusslerMuy profesional, y muy clara toda la información trasmitida”
9AM - 5PM
1431 E Spring Valley Rd, Richardson
Banks
8:30AM - 6PM
1200 W Campbell Rd, Richardson
Banks
“I was very pleased by the customer service at this bank. Every single person gave me perfect directions and helped me to solve my problems. I thank them all for good services at this branch. ???”
“I came in today to open me a bank account and the young lady (Monica) that was working with me was Awesome and made me feel comfortable. Frost Bank very recommended.”
“The employees and Branch Manager are very friendly and great you with a smile followed by a hello the employees and Manager will go out of their way and the extra mile to help you and answer any questions or concerns you may have”
“I came in to open a business bank account and Ms. Lindsey was a HUGE HELP! She literally walked me through everything. I was also in a rush to head to another appointment and she was still super patient and kind with me. If you are looking for an actual bank that cares about you and good customer service, this is the bank to go to!”
“This is my favorite NCU branch and I love the NCU team here. They are the GREAT neighbors next door. The kindness and sincere concern for you as an individual.Come see my friends Jennifer and Tawana at the Richardson NCU and have a great day because they are your greatest Neighbor.”
“Just when I was ready to close my accounts at this bank, they have redeemed themselves. Friday morning, I made at atm cash deposit for $560. $200 posted immediately. I didn't understand why there was a hold on my money when the deposit was cash. I called customer service and the rep told me that the remaining funds will post overnight. On today, I wake to find that my deposit had not posted. I went to this branch to gain understanding on their cash deposit. The guy told me that the rest of my deposit would not be available until Tuesday morning. SERIOUSLY?! He says the corporate office handles the arm deposits and their machine doesn't have a smart reader (which is why they use envelopes). I was very disappointed in his response and their policy. I had a transaction to post which made my account overdrawn (due to my funds not being available) and I was told that I would incur an OD fee. I went about my day and 30 minutes later, the bank called me and shared with me that after looking into things further, they released my deposit and made all my funds available. I was very happy to hear this and it made my day better. I still don't understand why my cash was held however I will know next time to use the night deposit or go inside the branch.”
“I Had to Go to the Texas Republic Bank for the 1st Time. They were very professional and Yasmine had Excellent Customer Service and got me taken care of in a Timely Manner!!!Thank you!!!”
“I been banking here for 10 yrs . I try to always come to this branch because of customer service . I like everyone here . Makes me feel like family . There were a few changes made last year but it was from corporate office I don't hold it against this branch . .from manager to staff I love these guys .”
“Always a great experience. Excellent bank for small business! Great loan structure for my $2.0M building loan with a 9 month bridge loan for construction renovation. Very helpful & favorable.”
9AM - 5PM
110 N Coit Rd, Richardson
Banks
“I like this bank because they have a drive through and they ain't ripped me off yet. I've lived in Dallas for 39 years so rude behavior don't bother me as long as a jerk is honest.”
“I would like to thank Al and Jenny for helping my 80 year old sister update her accounts after her husband passed away. They spent time on the phone getting forms and information. She had a JP Morgan account and a Chase account. She appreciates their patience and help!”
“I've been with Wells Fargo as whole for well over 5 years. My experience is always nothing short of amazing, but what I experienced at Cityline on 9/9/22 is hard to define with words alone! Its one thing to conduct business as usual, but its another when true value of a customer is TRULY shown. Theirs not a single person within that building who should not be recommended. I commend there hard work, and give my deepest gratitude for a job well done.”
“So far every time I have gone up there they have been cordial. 4 stars only because I wish they had brokerage accounts so I can still trade stocks bt otherwise all is well.”
9:00 AM - 6:00 PM
411 W Arapaho Rd, Richardson
Banks
Open 24 hours
110 N Coit Rd, Richardson
Banks
“I am listed on my elderly mother's account and was having trouble logging in to check her balance. Since I was logging in on a new device (my laptop) they were sending a six digit code to mom's phone. I had mom on the phone during this process, but she couldn't tell me the code quick enough and then couldn't find where it might be. I went to my local Chase Bank and there was a long wait so I made an appointment for the next morning. I arrived at 9:00 to meet with Karen Garcia. She was very pleasant, she verified my identity and looked at mom's account and could see that I was listed on her account. She suggested I set up a log on of my own and then if I needed to verify a device, the code would be sent to my phone. Brilliant and easy fix!! Karen printed off a recent statement so I could take a look at it. Karen was very kind and professional! Great customer service!”
Open 24 hours
910 E Campbell Rd, Richardson
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“Love this bank!! The staff is so friendly and helpful. Melody and Jane are the best. Service is quick and proficient. I switched from a big name bank due to the fact that I felt like just another account. Here at Sunflower I feel valued and appreciated.”