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December 2023 by Denise D'Abadie
Edward was fantastic at assisting from the moment I walked in the store. His professionalism, assistance and opinions are what make me a repeat customer. Well done sir, well done!
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November 2023 by Tonya Vidrine
Edward Williams at the Port Arthur. TX STORE took excellent care of us and went above and beyond of excellent customer service.
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November 2023 by Tonya Kelson
Great excellent experience. Salesperson was more than excellent
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October 2023 by Patricia Wallace
Ms. Tiffany was very professional, and took care of me in a timely manner even though I was the last customer to come in for the day. If it was not for her, I probably would have left there very upset because the gentleman that she had told to wait on me told her "no", laughed, and kept walking to the back. That was very rude and unprofessional. I believe his name is Kyler.
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September 2023 by PurpleHeart PurpleHeart
I've been going to the eye doctor here at the mall for a few years now. I've never had any problems ordering contacts, and paying for them when they come in. I understand policy and some may not pay for what they order.. But you should NOT punish the customers who have faithfully paid EVERYTIME they have been ordered... Very disappointed...
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September 2023 by CcJ3an1 CcJ3an1
I've been going to the eye doctor here at the mall for a few years now. I've never had any problems ordering contacts, and paying for them when they come in. I understand policy and some may not pay for what they order.. But you should NOT punish the customers who have faithfully paid EVERYTIME they have been ordered... Very disappointed...
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September 2023 by Connie Angelle
Tiffany and Edward were both very accommodating, professional and committed to every detail regarding my new pair of glasses
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July 2023 by Gladys Pagan
I always come every year from New York to be with my daughters and grandkids ,and I have been doing my eyes here in Texas,I had a very bad experience in N.Y. with my glasses, wrong prescription and glasses werent a great fit for me and they didnt tell me. So when I came one year to visit I decided to try here in Texas and my vision has been stabalized and glasses great quality.
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July 2023 by Gates U
The staff were very nice and quite helpful. I was in and out in less than an hour. The staff member that helped me took my insurance info as soon as I arrived and checked my benefits. Once he pulled them he came and explained them to me while I was looking at the different pairs of glasses; which I really thought was very accommodating. Loved how smooth my first visit to Visionworks went.
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June 2023 by Robert Bradley
The staff is always friendly and helpful. They always provide excellent service and guarantee satisfaction. A great place to get glasses.
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May 2023 by Cassie shortridge
I felt like they really cared and helped me with all my concerns. I would recommend them to anyone that is looking to replace their glasses.
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November 2022 by Brandie Myers
Wow!! The customer service was above and beyond!! Very friendly! Very helpful! We had an issue at another location so we drove an hour to this location and it was well worth the drive.
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November 2022 by Kelley Sealy
They are crooks.. The people in the office have no idea what's going on... Terrible service. Do not go here ever...
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August 2022 by cookie k
Very friendly and helpful, went in looking for a nice pair of sunglasses and Mr. Edward helped me find the perfect fit for me. Will definitely be coming back to see him.
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July 2022 by Jesus Esquivel
Great customer service!!! We were helped by a worker named Tiffany and she made us feel welcomed and helped a great ton. She had lots of patience with us as we tried on multiple pairs of glasses and were indecisive. I recommend this location.
