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February 2024 by Meshel Alvarado
Worst passport service ever!!! The passport ladys have the worst attitude ever. They will treat you poorly. The black lady, she had the worst tone ever, once I mirrored my tone to hers, she got angry and refused to help me. She sent me to another postal office. ?? She couldn’t handle her own attitude shot right back to her. How pitiful!
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December 2023 by Michael Mcauley
Kinda slow but staff is friendly
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October 2023 by Floyd Rivers
I was welcomed and greeted by the Clerk, she was very refreshing to have such an attentive Postal Clerk.Mrs Bell is awesome….
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October 2023 by J C
Jazmin almost killed my dog today and he wasn't even in the yard . She closed the door on his neck way to go ! Chris (Supervisor)was no help basically told me she could kill my dog if she wanted to.
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August 2023 by Joe pleitez
This postal service is the worse ever. They missdeliver all my mail. Under deliver. Slow as sh,%©t. Worseless office
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June 2023 by Justin Mcilvain
They are useless. We have dogs and we just had a fence built around our yard which is basically useless because the mail carriers will not deliver my mail if the dogs are outside. Their reasoning behind it is the dogs could possibly get out of the 6 foot tall fence with a latch.
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April 2023 by Justin Greer
My package showed delivered they do not know where it is and its neither at address nor post office
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March 2023 by Melissa Holloway
Staff were very friendly, kind, and helpful. We had a paperwork error when applying for a passport, but the staff here helped work us back in once we had everything straightened out. They were efficient and professional through and through. Great experience! Would do it again!
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August 2022 by Cheryl Bertrand
Evidentally they dont want to process mail because I keep having my mail returned advising moved left no address, unable to forward, yet I've lived there for 2 years.
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July 2022 by JULIE C
Rotten back-up delivery personnel uses poor excuse so she doesnt have to deliver my mail. Says my address is inaccessible or blocked. THERE IS NOTHING BLOCKING MY mailbox or front door
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June 2022 by Ladelachevy V
The usps delivery drivers are so slow and i dont know why they dont even care for their job but i think all should be fired, groves postal service is waaaay better even though the ladys are still rude. Port arthur overall has lazy workers
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June 2022 by 392 WIDEBODY SWIFT
Awesome postmaster and staff and the window Clerks are excellent and very helpful
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February 2022 by Gabe Maybit
They've been sending my package back and forth to Houston 7 times already it was supposed to come in on the 11th and now it's the 17th and I'm still waiting
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October 2021 by Myrtle Lockette
Mail is being placed on ground or in fence. Gate is not locked.
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August 2021 by brianna shield
I have never encountered this type of service in my entire life. I have complained in person and online feedback. Seems like that made the issue worst I have a small business so I’mReceiving packages and sending them quite frequently. My mail carrier holds packages 3 months ago the first time I complained was when I knew my packages were on the truck and she drove past my house and I had to chase her . She claims my dog is outside which he’s a house dog . Here we are again 3 months later package on the truck since Thursday it’s now Monday no package delivery status says animal interference initial delivery day o was outside from 4-7pm grilling so I’m guessing me and my family are the animals that interfered with my delivery ? Maybe she’s too distracted by her calls she takes on Bluetooth to realize that we’re people not animals. Not to mention my w2s that were thrown in waterAnd more . I expect more compassion from the us postal service, when you call calls go unanswered , feedback receives no response and to make matters worse in person complaints are thrown to the side I have had enough of this I wish all mail could be delivered ups or fed ex they hold their employees accountable . If I could give 0 stars I would . Fix it please.