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November 2023 by kazzlee1125
Of course it depends who is working but I haven't had many bad experiences. The customer service is grand. Like they'll even give you other options that could be cheaper. Most of the workers are knowledgeable about games so that's a plus. Gamexchange didn't have any of that and all the games were usually broken. But definitely go to GameStop!
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July 2023 by Erik Harvey
Super helpful employees! They handled my return perfectly and also got me a new game i was looking for.
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April 2023 by Coffee Vee
Glad this one is here because I wad looking for a game but it said it could only be ordered....and picked up in houston. I'm not in houston yet. So called them up, said they had a copy and made it very simple and nice with their service to get it. Seeing its this one or the two down here, I'm glad. Because ya know, Vidor and beyond wo-(o wait, forgot about silsbee.)
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February 2023 by Chasidi Romero
The employees at this location are great and super friendly! BUT, I made a purchase on 12/22/22 and was charged twice for one purchase. I have been trying to get that money back since this happened. Today is 01/09/23 and I still have not received my refund. I’m very irritated about this and feel like the mistake was/is being handled poorly.
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February 2023 by Lone Star
Awesome collection of games, toys, tshirts, gamer controllers and a lot of interesting things for gamers.... Helpful and cooperative staff...
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November 2022 by Steel Wulfo
Very friendly Staff and a chill place to browse at merchandise or buy games!
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October 2022 by Mejabo
The store has friendly employees that are very knowledgeable about video games. The employees were not pushy and the store was not very crowded. Had a good selection of new and used games. I would not recommend selling used games here as they do not offer very much unless it’s a brand new game. Still, a quick place to go to if you’re looking for recent releases or accessories.
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August 2022 by Rebekah “Boo” Spencer
Alot games and movies in store credit or cash
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August 2022 by mike r
Always excellent corporate customer service
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July 2022 by Chris Jones
Upgrade to pro membership will pay for itself
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May 2022 by Natasha Van Aswegen
Great service! Very welcoming.
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March 2022 by Daniel Colunga
Always helpful! Didn't have the game I wanted so they looked at other stores and made sure I was taken care of. Gary is incredible.
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February 2022 by Juan Cardenas
Always friendly and helpful, and the guys are full of information!
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November 2021 by Ryan Spears
The guy working there was cool, friendly, and helped out a lot
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July 2021 by David Fisher
Friendly and helpful staff.
