Thornbury at Chase Oaks is a well-liked apartment community with a variety of amenities and a dedicated leasing team. The property features lush greenery, walking trails, and proximity to the Chase Oaks golf course, which residents greatly appreciate. The leasing office, now under new management, has been praised for its improved helpfulness and responsiveness, particularly with the efforts of Luciana, who is described as caring, passionate, and proactive in assisting residents. Similarly, Ashton, the assistant manager, has been commended for her kindness, patience, and going above and beyond to address residents' needs. While some residents faced challenges during the move-in process, such as finding the apartment in a less-than-ideal condition, the leasing staff, including Chalese and Asia, worked diligently to resolve the issues and ensure a smooth transition. Maintenance services have also been praised, with Placido V. receiving positive feedback for his timely and effective work. Overall, Thornbury at Chase Oaks appears to be a desirable living community, with a dedicated team that strives to provide a great experience for its residents.
Luciana was soo caring and passionate , she walked me through till the end and now am home ,Thanks lucianna I recommend her in case you can find your way around or understand anything 🍾
December 2024
Great Experience!! We came in favor of a friend to check out an apartment and the customer service was great! Asia helped us out and gave us a tour with fantastic energy
December 2024
Ashton the assistant manager was absolutely awesome, she was so kind and patient and went above and beyond and I could not say thank you enough.
