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February 2024 by Marco Flores
where is the zero star option???????35 minutes waiting in line, 3 people ahead of me and no one there to help, the managers just waltz around the lobby trying the best to NOT help their customers.
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January 2024 by Cesar Gatica
Literally was here for an hour just to make change.
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November 2023 by Elizabeth Sepúlveda
The service is good but there are few staff to serve on the weekends
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October 2023 by Sonia Guevara
They are very lazy. Very bad cevice. Wait 30 to 35 minutes in line to be served! ☹ They leave you standing to attend to the people at the window and they arrived later
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September 2023 by Emeralda Zavala
Very very slow don’t waste your time
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September 2023 by Brenda I De La Garza
They had a line of 6 people onside ( 2cars outside) and only two working it. It doesn't matter if you have an appointment, they will accept walk-ins even though online it says "make an appointment". They had one banker working. There was already 4 people sitting down waiting to be seen by a banker. Point is they are VERY understaffed. They expect you to sit and wait for over 45min. Just find a different bank people. Not worth the wait.
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July 2023 by Juan Lopez
Slow service. Long wait times no personnel to run a bank
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April 2023 by Sarai Galmichi
The lack of timeliness is absurd. Why set up an appointment if there not willing to start at the scheduled time.
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November 2022 by Hermy Gutierrez
If you are planning any business at this branch that requires sitting with a banker , I highly recommend “Sylvia” she was very helpful and efficient. It was close the 5 and we were told that likely we would need to schedule and appointment, however; Sylvia just walked up to us and said she would help us! AWESOME!
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October 2022 by Ray Rodriguez
Tried to cash my check..wells fargo..and. they wanted to charge $8 charge.. if it was another banks check its understandable. But it was their s never banking with this bank bacrooks
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July 2022 by Juanita Marroquin
I've been with Wells Fargo since 1987. It's a bank where I have my checking and a small savings account. But none of this matters. The times in my life when I needed their help the most, I was always denied. Had to go somewhere else. Why don't I change banks? Ugh! Because all my personal financial business is tied to this bank. The hassel of changing banks just stresses me out especially in this robotic, computerized world.
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June 2022 by Claudia Esparza
The amount of time you have to wait is ridiculous. Hire more staff and get things flowing faster. Waited in line more than 20 minutes just to cash a check. NO THANKS. Will change to another bank , this is not the fist time this happens at this dame location.
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May 2022 by Eduardo Rodríguez
Never come to the drive thru at this branch, I had 2 cars infront and waited longer than 40 minutes on the commercial lane.
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April 2022 by lizbeth flores
They take so long here I waited 2 hours just to get what I needed done. There is not enough workers for the amount of customers that come in. Mind you I came during the week. I can’t imagine on a weekend.
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March 2022 by Alberto Castillo
I was very disappointed with the customer service on Saturday. I was dealing with a cashier's check verification. They refused to even talking to someone on the phone from their own company. The representative on the phone told me it was something that it would have taken less than 3 minutes. They finally agreed to take my information and have the information for me today. I am calling the bank and they don't even answer the phones. I typically don't complain because I also work in customer service, but this is very disappointing. I respectfully disagree with their customer service. The only reason I put one star, because it doesn't allow me to leave it at zero.
