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December 2021 by L Ramirez
I was notified that my vehicle was ready for pick up late in the day. My wife went in to pay the bill and I started to inspect the vehicle. They had left off two clips on the plastic mud guards and the tool box they removed to paint the vehicle was laying in the truck bed, not reattached on the railing. The employee stated it was not attached since they couldn’t find holes in my truck railings. I insisted they find the bolts, which are hooks that attach under the railing and not through the railing. Because of the time of day this was discovered, they kept the vehicle one more day. The next day I was called late in the day once more and when I inspected again, found the rubber/ plastic railing on my tailgate not bolted in properly. This time I reported to the manager and he had to take the vehicle back into the shop a he worked on fixing the problem. This is very poor quality control by management at this business location.Service: Painting
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December 2021 by Ascary Lomeli
I went here thinking I’d get a better result than spray cans since they are a “professional” shop. From finger prints embedded in the paint, globs, and dents, to having it ready several days after it was to have been delivered, to unprofessional treatment at the counter…save yourself the time, trouble and money. Do NOT use this place.Service: Painting
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November 2021 by Ascary Lomeli
This is acceptable for a professional paint job? How could anyone who knows anything about paint let this out to a paying customer is beyond me. Finger prints embedded in the paint, different finishes, dents, and globs. Save yourself the time and money and find anywhere else to get any paint done. They charged me more than the part cost me and you can see some of the results in the photos.
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October 2021 by Jess Hurtado
Very helpful, fast n efficiency 1000%
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July 2021 by Jaime Inda
Customer service is completely lacking. I called around after setting up an appointment at another Maaco. The corpus branch informed me they weren’t equipped to handle my 35ft rig. Called this place Saturday, 26Jun at 1155 and explained my situation. A person with a snobby attitude answered “well, I paint Semi’s” okay; maybe say yes without the pompous demeanor. I asked if I can get a ballpark number. “I don’t do enough of those to give you one” again in his most poignant customer support voice; he gives me a 5K window of what it could be. I tell him I’m in Alice, about 2 hrs away in a 35ft rig at 60-65 mph and ask if we can video conference to close the estimate margin to about 500-1K; I wouldn’t have the make the 4 hr round trip only to find our numbers are way off. “No, sir”. No explanation, no softer answer, not an inkling of customer service in his tone. At this point he stopped talking, deciding the conversation is over; I somehow inconvenienced him with all my silly-Sally questions. A little over a single minute is all the conversation he could stomach. Good luck dealing with this place. Take a look at all their 1-star ratings for an insight into their customer service trends.
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July 2021 by Rinaldo Montana
I was attended to quickly. Very nice man. Gave me a quote within minutes. I will be back
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April 2021 by Quin Jiga
Very satisfied with the job they got done. Waited about 30 minutes to pick up my car but I understand they take their time with their clients because they took the same time with us. Definitely recommend.
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April 2021 by Nstore R.
The paint job was ok, but their customer service is really bad, if you walk in be ready to wait at least 15 minutes (that was my experience) and if you call by phone they will never answer and if they do answer they will only tell you that they will call you back which never happens; that guy on the front desk really needs to do better or get some help. One star because can't do less
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March 2021 by Bayardo Rex
The paint job was a 9 in a scale of 10. The negative aspect in this process was that they broke too many things and I was billed for it.
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February 2021 by Marta Gomez
NOT AS GOOD AS I EXPECTED FOR A HIGH DOLLAR BUSINESS..THEY TOOK OFF MY REARVIEW MIRROR AND DID NOT PUT BACK..HIS EXCUSE WAS THAT THEY DIDNT HAVE SPECIAL GLUE TO GLUE IT ON..BAD EXCUSE..PAINT JOB OK BUT NOT EXCELLENT..PAID TOO MUCH FOR LOUSY WORK..SORRY TO SAY BUT THE TRUTH..
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January 2021 by Victor H Ramirez
Great customer service... Right price...
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October 2020 by Ernest ochoa
Eddie and Roland were very dedicated to their efforts and completion to provide me with the best service I could have expected.... and I am more than grateful for all they did on my very cherished car. I will so return when my car needs another paint... Eddie is the man, iam so grateful too. he worked me thru my vehicles challenges and for that I say thank u sir. I will see u again.
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October 2020 by Wendy
I love this place! Our business is close by so it’s very convenient for us to drop our cars off here for body work. They’ve always been friendly and cost effective the numerous times we have dropped our cars off here. I highly recommend!
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July 2020 by David Pheanis
Wrong parts arrived. Delayed the repairs. Ready on Monday.
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July 2020 by David Reyna
Great job and deal
