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May 2024 by Mark D
The worst shipping 3rd party shipping company on earth. I had fence panels that were supposed to be delivered to my home. Jose gets off the truck and opens the back to realize that the material was large and heavy to the point where he turn and told me……. I’m gonna need more help and maybe mini forklift. Who does that? Which company sends a 1 guy with a small pallet jack without reviewing the payload first at their hub?! Still waiting on my panels since March 28. What are you doing about this “Estes”?
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April 2024 by Mark Diaz
The worst shipping 3rd party shipping company on earth. I had fence panels that were supposed to be delivered to my home. Jose gets off the truck and opens the back to realize that the material was large and heavy to the point where he turn and told me……. I’m gonna need more help and maybe mini forklift. Who does that? Which company sends a 1 guy with a small pallet jack without reviewing the payload first at their hub?! Still waiting on my panels since March 28. What are you doing about this “Estes”?
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October 2023 by Robert Kostroun
Great yard to visit
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November 2022 by Carlos Ortega
It was something very fast.
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October 2022 by Renato Palombi
A terrible experience with this company. Very unprofessional. When quoting a service, information given is not clear and they change without notice. They make mistakes without taking responsibility and make the Client pay for their errors. Very dishonest people. Absolutely must be avoided.
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October 2020 by Elizabeth Contreras
Great Service! Delivery fast and the driver, Jose Bocanegra was super kind. Delivery was supposed to be dropped off at my front door but the driver went out of his ways to drop it off where I needed it because I was not going to be able move it myself. I tried to tip the driver and never took it, he kept telling me this was his job and he was happy to do it. Thank you so much Jose for the GREAT SERVICE!
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June 2020 by Maritza Jara
I love working with the Estes Expressctesm. They are a great carrier and one of the best when it comes to import freight. Nelda Rodriguez from Pharr TX really made it a pleasure to work with. Called my back with in a few minutes of my request for help and followed up with me with updates on my freight. Good Job Nelda !
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March 2020 by Sebas_Go
GREAT customer service! Nelda Rodriguez was very helpful and quickly found a solution to my issue.Again, just great customer service!Best,CristianRFSLTD
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February 2020 by William Wise
I had an issue with a shipment and it was able to be resolved by a very capable customer service rep. She was very Knowledgeable and was extremely helpful with my issue.
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January 2020 by Lisa Manresa
It was a pleasure to do business with your company and a very special thanks to Ms. Nelda Sanchez for her professional and understanding assistance.
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January 2020 by Rhonda Kates
I have had some of the best Estes experiences with the McAllen Terminal. I have always received good service from everyone who I have spoken with and Nelda in OS&D is so very helpful. She has tracked down freight for me from every point in the US and rerouted many shipments for various reasons. Thank you Estes, Nelda, Tara, Max and every there!!!
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January 2020 by Jose Espinoza
I always get help from Nelda Rodriguez, she always have a great attitude, very helpful with any questions.
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January 2020 by Glenda Sanchez
Quick response received from Nelda the OS&D clerk and also a good customer service.
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January 2020 by Steve Fish
We normally use a third party service for setting up our LTL freight but this delivery required an intervention due to a change / request on the part of our customer. I called the McAllen Estes terminal and Nelda guided me through the process and made the necessary arrangements. In the end, happy customers all around! Thank You!
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December 2019 by Sebastian Gomez
GREAT customer service! Nelda Rodriguez was very helpful and quickly found a solution to my issue.
