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September 2023 by Matilde Galvan
Very helpful ladies. Both ladies helping each other out.
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September 2023 by Vincent Berry
Jennifer was very nice.
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September 2023 by Melie Zuniga
I followed Jennifer from her old store on Veterans, she is a very nice young lady. Very helpful. Love her customer sevice
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August 2023 by Luis Luna
The manager Jen, helped me transfer all my stuff. Informed me about the affordable discount, telling me Pell grant quality. Will be going back to finish the process. This store very helpful and friendly.
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October 2022 by jose guzman
Treat ur employees better maybe that wouldn't lead them to do things under the table and phones would maybe stop from "going missing" after all it's ur own people doing it.
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July 2022 by Crystal Adame
Excellent customer service! Manager helped me choose the perfect phone for my dad.
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June 2021 by Laura Martinez
?? ???? ???? ???? ????? ????? ??????? ??? ???? ???????? ????? ????. ???? ???? ?????? ???? ??????? ??? ??? ???????? ??? ???????. ???????? ???? ??? ?????? ?? ??? ???? ??????? ??? ??????? ?? ?? ??? ?? ??? ???? ??? ?? ?????? ???'?? ??????? ???? ???? ??????. ????? ??? ??????? ????????, ??? ???? ??? ???????!! ? ?????? ?????????!! ???? ????? ??? ???? ???????!
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May 2021 by Annabel Gonzalez
Worst store an manager ever ! They sold me a discontinued phone didn't told me about it either when I try to return it they didnt want to give me the money back she said it was pass the 7 days which it wasn't!! If I could give them a zero I would . I had to repurchase another phone I've never had issues before with cricket like this .
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May 2021 by MYRNA Ginez
I have visited 3 times this store, and have not been satisfied, the second time I needed to change a number, and what the mgr does was added another line causing my account increase by 130.00 which was deducted thru autopay and cricket didnt refund they credit for next month, convenient!!, but I still decided to continue giving my business and visited again to switch a device and purchased a bluetooth device for my husband who needed one in emergency due to his job, but 30min later he calls me that the bluetooth was very bad quality and everyone was complaining of the audio calling,he then stopped at Best Buy and purchased another one, so the next day at opening time we were there at cricket on jackson in Pharr ,to return the device.first the staff told me to choose an item, the the mgr said no it has to be the same item what!!!Im stuck with a device that I do not need and of horrible quality, staff were understanding, but mgr has been very arrogant and money hungry since I started going there?♀️?♀️No Fair!@?
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March 2021 by Delia Leal
Great and friendly staff❤️ Always have the best deals and promotions;)
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November 2020 by Beverly Lokensgard
People here are not very knowledgeable. When they couldn't figure out what to do, I went to a different Cricket store where the person knew immediately what was wrong and fixed it.
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September 2020 by Elizabeth Gomez
Had an awesome experience going into Cricket today. I was approached by Esteban, a true salesman. I am currently a customer of theirs and went in wanting to purchase an I Phone Pro Max 256 because I was so frustrated with my Samsung 8 Plus. He helped me by guiding me to clear up my current phone with total ease (never seen anyone do it with such precision and knowledge). He also taught me, by guiding me, how to take photos/videos from phone to SD card...he was so patient. I entered thinking I'd walk out with an I Phone Pro Max 256 (unavailable at the store) but left with practically a brand new phone that he helped me clear up. He told me we could order a phone online, if I still wanted, which he also guided me to do as I had taken my personal laptop with me.Come to find out, I'm receiving an I phone Pro Max 256 the next day (free express shipping). This was because I had gone to Best Buy and At & T and they told me they were totally unable to sell me any unlocked phone (I wanted to stay with Cricket because of the better price) because of unavailability. Best Buy told me to order a phone online through Apple but would take some time to come in. This salesman, was a Godsend-my angel for the day. Cricket is keeps for me!!
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October 2019 by Gary Goolsby
Both Chrystian & Abigial were both nice & helpful
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April 2019 by Carlos Lopez
Good. Service.
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November 2017 by Luis
Great customer service
