“After starting an account for a Small business here at the local branch I have always been welcomed and treated with respect from Sujey and Valeria. Staff is great!”
“The tellers at this branch are always a pleasure to deal with and MS AMYEE is always SUPER HELPFUL when I need account services or a new debit card. HANDS DOWN BEST BRANCH ??”
“For the first time having a bank account I experienced very well customer service from being greeted to being taken care of until I left the doorway I love the way they handle their customers they are completely alert and they know how to satisfy their customer. From the time they walk into the time that they leave”
“We have been going here to this bank for over 30 yrs! Best bank there is and the people who work here are so very good at their job. We wouldn't switch over to another bank for nothing. Give them 10 ?'s if I could! Thank you, Bill and LaDona Purser”
“I recently Switched to this Bank In odessa. The ladies are very sweet and extremely helpful! I had both my Cars refinanced with them the process was very easy very professional. They follow up with me Personally always! Very Friendly Ladies I definitely recommend this location!”
“I was purchasing a new home, worked with Susan B at south branch. It went through very smoothly. Very professional and courteous i absolutely recommend them. Thank you Susan !!!”
“I'm shocked to see all these bad reviews. I've banked with them for 15 years and love it. Financed our home and two cars there. Never a problem.Michelle Clay at the JBS Odessa Branch is THE best banker I have ever worked with!! Professional, and VERY knowledgeable.”
“Excel Merchant Finance Loan Agency is simply fantastic! They offer competitive interest rates and a seamless application process. What impressed me the most was their commitment to helping customers improve their financial literacy. They provided valuable resources and advice that empowered me to make better financial decisions. It's not just a loan agency; it's a financial partner you can trust.”
“Best bank! I have never had any issues with anything! After being here for five years I can honestly say it is the best! The tellers are so nice in person or drive thru! As soon as you walk-in they are very nice and welcoming! Five stars for sure!!”
“BEST BANK EVER!!! You never have to wait in long lines, they treat everyone like they're the most important customer, employees are always friendly and happy to help you! What more could you ask?”
“I LOVE Southwest Heritage so much!!! ALL of the branches have friendly and happy staff that are alwayz so willing to help me with my vehicle, my loan and anything else I may need. There's not a better credit union in Odessa!”
“The City of Odessa Texas redefines local. The center of the oil production area of the Permian basin requires capital. Local bankers capitalizing local businesses and they're good. One of the friendliest banks I've dealt with in years Give em a shot!”
Open 24 hours
800 N Grandview Ave, Odessa
Banks
“I love the Grandview Ave. branch of Frost Bank. Always the friendliest people. Everyone greets me when I go in. I have never had to wait in line, except at the drive thru atm. I've been with Frost since about 2015. No complaints whatsoever. I was previously at the bank next to Marketstreet on 42nd Street and all I did wait in line. The drive through was a nightmare and it was rare that I could ever go inside and not stand in line. And the tellers were so slow. I highly recommend FROST GRANDVIEW AVENUE BRANCH.”
Open 24 hours
10190 W University Blvd, Odessa
Banks
“They have someone available by phone 24/7. Take that BOA! Bank open Saturday mornings for walk in. Drive thru during the week til 6. By phone I've only ever waited a minute or two on hold if at all. Free ATMs in 600 Valero corner Stores in Texas and 400 Frost Brand ATMs. No monthly fee for kids up to age 25. Also waived if you direct deposit your paycheck. Keep in mind they only exist in Texas, but while you live here they're da bomb!”
“Been with Security Bank since they first started in Crane. They worked with our boys when they were showing steers with 4H and taught them the business aspect of raising animals. Would not think of banking any where else”
“Attended the ribbon cutting on June 11, beautiful new facility. Great conference room with knowledgeable and friendly staff. Consumer banking, commercial banking and mortgage lending all in the same branch.”
“(Translated by Google) Very good attention, I recommend that the attention be from 8am.(Original)Muy buena atención, recomiendo que la atención sea a partir de las 8am.”
“Man these guys have been awesome to deal with. Everything has been super easy and they are always available to help with whatever I need. They know me by first name and treat me like family. I couldn’t ask for a better bank plus free sodas while I wait lol”
9:00 AM - 12:00 PM
4101 John Ben Shepperd Pkwy, Odessa
Banks
“Very good service, with great desire to work and solve problems, I was well attended and informed when opening my account. Congratulations and keep up the good work?”
“Not really sure why this Bank has anything less than a 5 star review. If I could, I would give them a 5 star over and over again. The employees are the nicest and most professional people you’ll ever meet, my only complaint is it’s a little behind with the times but they’re making strides to improved that. This Bank is excellent!”
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“My experience today was something in this time of life was the care and compassion I needed. The customer service was genuine. I appreciate the lady who helped me. The tellers at this particular branch showes exceptional work. Thank you for your kindness.Sincerely,Lorahamah Olivas”