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March 2024 by Damon Sorrels
This place is great.
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March 2024 by Kevin Perkins
Friendly, Always willing to help. Will jump through hoops to accommodate and get you what you need. For the few one star reviews, that appear to be tied to one incident, there is a huge truck stop right across the street. My guess is they didn’t they didn’t want to pay for parking for their over sized loads. Just my $.02.
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November 2023 by Billy Tefteller
Auto parts store New Boston TX. The lady is very knowledgeable and helpful on auto parts.
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August 2023 by Larry Missildine
This was a surprising and welcome find.The staff was really great and the store keeps a wide range of parts and items in stock.If you need hydraulic hoses made, I highly recommend them.
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February 2023 by Mel Rinehart
Quick and friendly service! Only place in 30 miles that had my battery.
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June 2022 by Giovanna Workman
Great and quick service!
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May 2022 by Heather Knight
Unfriendly, lied to me about what they had in stock, and generally they seem like miserable people. If you are traveling through New Boston, keep driving to a bigger city with friendlier and more helpful people in Texas. Super disappointed. Napa is usually my first choice, but not anymore.
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May 2022 by Texas Crypto
What a miserable group of employees hopefully management will step up and fix this store
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May 2022 by Larry Rush
Everyone is always willing to help! Stop by and try it for yourself, gather your own opinion.
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May 2022 by Robyn Strand
THESE PEOPLE HATE TRUCK DRIVERS!!!Super unfriendly and rude. Needed a part for my 18 wheeler and parked here overnight so I could get the item first thing in the morning. Before I could even walk in the store, I was approached by a very rude employee that threatened to call a tow truck. They made it clear the manager was mad at me, yet I can't understand why a manager couldn't just tell me themselves. I'm a customer, I'm in a bind and I need help. They told me they missed a delivery last night and it's my fault cause i blocked the loading dock. That's not true, I have pictures proving I was parked clear out of the way. Had to have another driver bring me what I needed to fix my truck, even though the part i needed was right inside NAPA. These people do not deserve any business.There's going to be a "thank you for your review and we'll look into this" response. We all know it's for nothing cause you won't change over 1 bad review.THANK YOU NEW BOSTON NAPA FOR ABSOLUTELY NOTHING!
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May 2022 by Brandon Crawford
Y'all should be ashamed of yourself when someone is in need of help and you threaten them with a tow truck before asking if they need help. I hope y'all had to pay the tow drivers bill for wasting his time. And making excuses that your delivery driver couldn't make delivery because the oversized houses were in the way is just asinine. I am including pics of how far away these oversized loads were from the building there was ample amount of room for your driver to make delivery so stop with the excuses you lost business because of your staffs bitter tendencies and I ended up going to the O'Reilly's down the road to get this driver what he was needing. Hopefully there's a lesson to be learned here as for those reading this I would just go to the O'Reilly's down the road they seemed to be elated and willing to help
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August 2021 by Connie Lavender Cooper
Awesome place for auto parts
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June 2021 by Jimmy Mills
Love this parts store, staff is friendly and helpful.
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June 2021 by John Shelton
Great store with friendly service.
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June 2021 by shorty 25
Helped out and knew what we needed
