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February 2024 by Dan Garcia
U sign in and then ur name is called and someone will help you ....I was waiting patiently but employees kept helping people walking in,until I got up and said something but they still helped the other person who cut line in front of me,I am( American Hispanic)?? and I felt racist profiling was going on their ...never going back , I don't recommend att&t to anyone??
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February 2024 by Melanie Miller
Wesley Lewis delivered excellent customer service. He was extremely knowledgeable & very proficient at upgrading my current android phone as well as signing me up for ATT Fiber internet at my home. Wesley explained everything & was quick to respond to all my questions. I left both happy & relieved that all was taken care of in a relatively short time span. Great experience because of great customer service! Allcom ATT store in Nacogdoches, Tx is where to go for ALL your ATT products & services.
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January 2024 by Martha Crump
Sales person was very helpful
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January 2024 by Kylie Lucas
Great service, nice associates. Problems solved quickly.
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December 2023 by OLGA ORTIZ
We went into the store in Nacogdoches Texas and an associate by the name of Selena Garcia provided us with excellent customer service. Everyone there was super friendly and welcoming. Now days when everything is done online, it’s hard to find excellent customer service. Kudos to the associates at the AT&T store in Nacogdoches.
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December 2023 by Mika Chatman
The sales Rep Wes in store ! Don’t believe anything he tell you! Wes told me my bill cycle due date would change to the 22nd of each month and all line could be paid separate. When it came time for AT&T to honor what Wes said he denied the conversion and even helping me in store. Very poor customer service. I think the team need to retrain on the services and product they sale.
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December 2023 by Mike Moore
Friendly staff great service very knowledgeable and helpful
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December 2023 by Amber Salas
Store stated that they could move one line over to another ATT account while keeping the phone credits. Stated that my son would just need to sign to take responsibility of the line. He did that and then hours later after still being in the store, representative states that he made a mistake and now the line that was to be moved has to be paid in full $850 and no credits will be recieved as promised. Representative also states that if you don't want to pay the $850, then just add as many tablets and accessories as you want and take them home and then cancel the account tomorrow and keep all the devices and never pay Att. The representative stated that is what he would do. My son is 22 and he basically told him to steal and take a hit on his credit.
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November 2023 by Sharethylove (Josiah)
Super nice staff bought my IPhone 15 Pro Max through them!
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November 2023 by Harper Jones
It was time for a new phone and I always use the AT&T store. Customer service is always very good!
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October 2023 by Anita Kay
They are wonderful, got rid of my demon on my phone lol
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September 2023 by Donna Olson
My time in the store was very minimal but with maximal results! Martha M was exceptional!!!!!
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September 2023 by Clyde Coleman
Normally a good experience, with an occasional hiccup but we are all human. As long as the issues can be resolved I'll keep my acct of 16yrs with ATT.
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August 2023 by John Jernigan
BIG THANKS! To Rosa for helping us switch our wireless plan. Thank you for your courteous and professional help. You made it so easy.
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August 2023 by Nancie Fox
They were a great help especially getting me off that ridiculous data plan I had to unlimited & got a new phone 14+ plus a great rebate on my 8+ which was in perfect condition
