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January 2024 by Kathleen Cruz-Moyett
Last week they called and demanded half of the payment. I had paid $50 two weeks ago saying they will work with me. I had to pay to keep my Medicare insurance and to buy food. My family and my health is more important than the worthless piece of crab that I purchased. I need them to pickup the stuff.
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December 2023 by Natalie Wilson
Called to make payment lady was rude and very unprofessional! I will take the late charge too pay with someone else!!!
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October 2023 by Dena Newman
Bought lots of stuff with Nacogdoches Aaron's...friendly and great service!!
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July 2023 by Brittney
Called to make a payment over the phone & Kathy was super nice! Great personality & perfect customer service! Keep up the great work Kathy! You’re doing amazing!
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October 2022 by Margaret Garner
The employees are not reliable. The manager is fake.
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September 2022 by ALISSA GRIFFIN
This place has the WORST customer service EVER!!They really don't VALUE u as a customer VERY unprofessional and that's the Manager....
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August 2022 by Vanessa Daniels
Bad customer service bad appliancesMy daughter is paying for a washer and dryer and the went out thy came and got and left a one for us to use , when mine was fixed thy brought it back it's not fixed no lights or anything will come on she has called multiple times and thy said thy would be out today at 12 it's now after 2 and no one has came or called , paying 3 times more for something and them not making it good is crazy , with kids you need a dryer and for it to work and not go out before its even paid for
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July 2022 by alesha singleton
I have bought furniture and appliances from Aaron's in Nacogdoches for 17 years. In 2005 Will Ashby was the manager. When Will left they went through a few managers. Then Mrs. Kathy became manager in 2016. Will was an excellent manager and I was sad to see him go. Mrs. Kathy is just as fabulous. This store has always honored their warranty and repaired my items meticulously, if repairs were necessary. Mrs. Kathy has flexed my payment in times of struggle, like when my roof had storm damage and had to be replaced. The delivery guys have always been professional and patient when I was unsure where I wanted something to go. Their manners and customer service are always exceptional. They offer a very generous 4 month same as cash period.I would like to say that Nacogdoches is a small community where people remember each other. There is a reason "J Mcqueen" is an ex-employee of Aaron's and posing as a customer to spitefully post a highly questionable, malicious review is petty.
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June 2022 by Alesha Marie Singleton
I have been a repeat customer since 2005 when I moved to Nacogdoches. Wonderful customer service. Generous 4 months same as cash period. Excellent service and repairs. Works with you when financially struggling.
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June 2022 by J Mcqueen
Don't particularly care for the way this location handles their business. I stopped in the store to browse and inquire about a living room set. A young lady approached, asked if I needed any help and I said, "not just yet." She smiled and went back behind the checkout counter. Then a taller woman came out of an office, was loud and slightly off-putting. I suppose she thought I couldn't hear her, when she asked the young girl "what I wanted?" I didn't hear the response but, I did overhear the woman, whom I later discovered was the manager, Kathy, say "Well, he needs to hurry the f*** up because we've got a huge truck to put up." I'm no saint, people have bad days but, her overall demeanor was unpleasant, her tone was very condescending, and I couldn't see myself doing business with a place, that is this dismissive to it's potential customers. Very disappointed.
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January 2022 by K Mosley
My wife and I bought a 3 piece living room set and, at first, we weren't happy with the way it was put together. Josh didn't sell it to us, and we didn't ask for them to fix it but, he offered to come out to our house and make it right. I'll do business, again.
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October 2021 by Rhonda Miller
Always there for me! Y'all are greatly appreciated!! Thanks for my recent order! I love my new Samsung 55"! Love it, love it! Thanks again
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July 2021 by Brandon Fanestiel
Goods people in main office lady over nac store good woman
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July 2021 by Tiffany Lewing
Zero stars wouldn't recommend..trash customer service. Rude and extremely unprofessional.
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July 2021 by Tiffany Lewing
come get yalls stuff! I been calling and waiting week