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February 2023 by Tom B.
Recently, received a cupcake arrangement delivered for my wife's birthday from our out of town daughter, for the price she paid it was awful. Cupcakes were dry and the crust on the cheesecake was mush. They must freeze their products and thaw when ordered. Telling her to save her money next time. Also they included a coupon that expired on 09/30/2022.
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December 2021 by Rigo Loera
Very rude. Zero customer service. I called to ask about a product and the person that answered the phone was rude and very unprofessional.
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December 2021 by Frank Unger
Simple and efficient way to do Christmas shopping
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September 2021 by Esmeralda Garza
I’ve been calling and no answer. Over my order I’ve been calling 5x and not one time have they answered to ask about my order
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July 2021 by Alexis Lazos
Horrible customer service in Mission. Very rude, man working there.
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June 2021 by Gus Ram
Orders for delivery get there when they get there according to their policy you only pick the day and no specific time
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December 2020 by King Me
Ordered two orders of white chocolates from them and white chocolate that was supposed to be in the shape of doves. THEY HAVE A HORRIBLE PRESENTATION!!!!! The chocolate was melted on the fruit, the doves were shaped like triangles DO NOT SHOP HERE!!!!!!!!!!!!!!!!!!!!!!!I REPEAT DO NOT SHOP HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!
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October 2020 by Alexis Nunez
Edible Arrangements in Mission, TX, your flowers were 100% unsatisfactory and unacceptable. Your business should not be allowed to represent the Edible Arrangement brand. You did not help my mother celebrate her occasion. When the issue is your product, the customer should be able to receive at the very least an exchange. My mother received living flowers from Edible Arrangements, Mission TX today, 09/28/2020, and the sun flowers were moldy, droopy, and dead. When she called as a concerned customer, she was informed by the manager to give the flowers some time to bloom. However, according to this, “most common threat to these plants is Sclerotinia stem rot, also known as white mold. This fungus can cause sudden wilting of leaves, stem cankers and root or head rot. Crop rotation can reduce the likelihood of this disease as well as proper watering practices,” so basically Mr. A, blooming will not be happening after feeding the flowers, because there already dead. Please respond if you will be correcting this unpleasant product/service.
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September 2020 by Susie Aguirre
the fruit is delicious i have no complaints, but the flowers they were really expensive and not worth it. my flowers had mold and some were dead. i called the establishment and was told it was normal. to wait a day that they would perk up. i was really disappointed. not what i was expecting on my birthday
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September 2020 by Alexis Nuñez
Edible Arrangements in Mission, TX, your flowers were 100% unsatisfactory and unacceptable. Your business should not be allowed to represent the Edible Arrangement brand. You did not help my mother celebrate her occasion. When the issue is your product, the customer should be able to receive at the very least an exchange. My mother received living flowers from Edible Arrangements, Mission TX today, 09/28/2020, and the sun flowers were moldy, droopy, and dead. When she called
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June 2020 by Ashley Moya
Very Disappointed, normally when I place an order it lets us know due to a high amount of orders or what ever the issue is the order might not be delivered same day or so forth. I placed an order and didn’t warn me or anything there was available delivery same day early morning and I get a call from this man I’m assuming the manager stating he cannot deliver that I can pick it up. No apologies no nothing! Just that they are booked! Then why do you have ur availability open online you take our money to cancel the order and wait several days to get it returned. He had no sympathy and did not care. We usually order from this place my husband specially and they lost a customer. My order was very small a box of 6 chocolate and to deliver down the street. Worse service ever!!
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April 2020 by tanya salinas
I was very disappointed w the manger in this location he was very rude he hung up the phone cause i had a complaine..this did not deliver a smile ..Arturo u have very poor customer service skills for being a manager..
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February 2020 by Elisa Garza
A day after and I called just to let them know but I do NOT trust them when I called thinking oh they will help me maybe with a little sorry that happened and we will make it up with a little something nothing huge but something small no he said that EVERYTHING has to be eaten in a day so DONT waste your money.
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October 2019 by javier benavidez
You guys make it a habit of parking in fire zones and partially blocking handicapped spaces?
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August 2019 by Domenica Chapa
I would not give this place any stars but it requires for you to select at least one. I tried placing an order online and it did not go through so I call the store. The "gentleman" that answered said the order did not go through because NO ONE delivers to Roma. Apparently it's so far from them. I understand their policies no problem, but this guy kept on with we don't deliver there, no one does with an attitude. You work in a place where customer service is key. If you don't provide exceptional customer service you lose business. As a person who runs multiple businesses I am well aware of this. To the owner of this facility please provide some training for employees.