-
November 2023 by Jackeline Sierra
I’ve never had any problems with this pharmacy or any employees. They’re always reliable and on time. I imagine this can be a thankless job, so thank you to all the workers who make our lives easier!
-
November 2023 by Kara Saurenman
They no longer accept pharmacy assistance card. Could've saved $70 on a 'script for my husband.
-
November 2023 by Cortney Frizzell
By far the worst customer service and worst pharmacy ever! They are so slow and do not care for the patients at all. Would not recommend using this pharmacy in Midlothian. But out of all working there, Alicia is kind and caring.
-
September 2023 by Charles Stinson
One Star. That's the service I received this morning from a woman who hasn't yet had her coffee. If you like being schooled over the phone like a child, as I guess I was bothering them. This is the pharmacy for you. Next time lady, don't answer the phone if you're too busy to help SOMEONE PROPERLY! LET. IT. RING. Please and thank you. :)
-
September 2023 by Derek Krause
Called in to get some info on a prescription. They were busy, but I was still greeted kindly and asked to wait. Other pharmacies in town could take a page from their book.Only 4 stars because they seem to frequently have medicines on backorder, one in particular for treating strep won't be in for 3 weeks. That's a bit too late.
-
July 2023 by Stephen Severson
WARNING: DO NOT GET YOUR PHARMACEUTICALS FROM THIS PHARMACY!!! they will literally lie and tell you they’re out of your medication so they don’t have to get it ready. I watched the whole thing go down in real time and surprise surprise they did have my medication after all. This kind of behavior can get seriously hurt sick people.
-
May 2023 by Nicole Vargas
If I could give them 0 stars I would. I just had back surgery on Wednesday and I am incapable of driving. Unfortunately, my doctor called in prescription to the walgreen's by my house so I called kroger's here in midlothian to get it transferred. That was at 2 this afternoon. They called me around 5 to tell me it's too late and they can't help me, when I come up with a solution I get put on hold. It is now 5:36 and they close at 6 and will not be open tomorrow.
-
April 2023 by Miguel
So they wouldn't give me my prescription and valid my Driver license because it was 3 weeks expired... the young lady just said " well should of had renewed it before you came"Like an expired DL automatically makes it a fake / invalid??So I had to then send it off to Walmart which they accepted perfectly fine.
-
March 2023 by Lauren Windsor
Would give zero stars if I could. They are not helpful, rude and do not follow up or do what they say they are going to do.
-
November 2022 by Todd O.
Great store. Great gas discounts. Love the amazing produce and meats. Really recommend this super store
-
November 2022 by Caleb L.
Never had anything in stock. Produce is always old, soft, or out of stock. Don't recommend to anyone, might as well go to Aldi across the street.
-
September 2022 by Matthew Woods
Bring your patience!It's remarkable how slow this pharmacy is when compared to their peers at CVS and Walgreens. Literally sat in the drive-thru line for slightly over an hour today as the sixth vehicle in line. 6!I've never experienced expedient service at this pharmacy and today was the last nail in the coffin. It's obvious they simply couldn't care less about getting customers serviced in a reasonable amount of time.
-
August 2022 by bruce ehrenberg
Horrible.A few months ago, they gave my wife someone else’s blood thinners instead of her birth control. HIPAA violation and a patient safety issue.Now I’m on the 2nd month of refilling a monthly prescription for which my Doctor has approved a 90 day supply and they don’t have it ready.They said they weren’t notified and they will have it ready soon - that’s the 2nd time I have heard this today.Incompetent, inconsistent, and irresponsible.I’m switching pharmacies like my wife did.
-
June 2022 by Kassi S.
I finally found a Kroger that I like. Post-Covid Kroger's have not been my favorite, mainly due to poor customer service. However, this one has kind employees, it is fully stocked and very clean. I highly recommend
-
May 2022 by A Truex
Used 3 different pharmacies in the area. Kroger Pharm in Midlo has been the best BY FAR.Glad they are here!
