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July 2024 by Eric Martinez
Great employees very knowledgeable and extremely helpful
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June 2024 by Gregory Latorre
How can animal control take our dog without anypaper work? They showed us nothing on why they are taking our dog and they gave us nothing saying they have our dog??? How do we prove they took our dog???
Fedral law (the 4th amendment) is suppose to bypass state law??? Im sooo confused????
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June 2024 by Megan Popham
The front desk lady has an attitude terribly bad. It's not a place I'd recommend or want to adopt one. They have the sick mixed in with "healthy." At least on kittens. Definitely in need of a new facility or someone that has a good work ethic.
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June 2024 by lisa howser
Do you not have an animal abuse registry in Texas? This place is heartbreaking
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May 2024 by Isabel
Do not feed strays that wander into your yard and call this place to get them picked up, I was informed that if you feed them they are now yours and they will charge you upwards of 100 dollars to "surrender" an animal that isn't yours... They're trying to force pets down people's throats
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April 2024 by Eduardo Martinez
They don't serve you well.
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March 2024 by Silver_ IV
Front desk employees are inefficient and failed to properly inform us of everything that was required to receive a voucher .
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February 2024 by Tara Banks
DONT ADOPT PETS HERE ! We adopted a dog from here and the dog was EXTREMELY sick and throwing up blood . We brought her back the next day and the front desk lady with the black hair was SOOOOO RUDE ! A couple weeks later we came back to adopt another dog and they said we couldn’t adopt from them anymore because they had to spend 1000 dollars getting the dog fixed . The dog was sick when we got her ! This place is unprofessional and the front desk staff is VERY VERY VERY RUDE !!!! Please make sure you get the dog checked after purchasing!
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February 2024 by Danyell Broyles
After seeing this 3 year old Cane for adoption we called. She was on the top part of the list to be put to sleep they said. As she had been there since December 18, 2023. We decided to adopt her. We asked all the questions. How is she with dogs, as we have 3. “Oh she’s great she’s been through our testing.”
We go in on 2/3 to pick her up. They bring her out, she is skin and bones. My husband immediately says we are taking her, she’s gonna die here. I agreed.
The picture below is the day we got home. Well she’s super dog aggressive. Even after a week she is. Although through a FB post we have training help now.
She is very sweet and gentle with people though. I’m not sure how she is with kids and cats as we don’t have any.
We were not going to take her back to be starved and killed at the shelter, so we were going to get her spayed and began looking at rescues and put out re homing FB posts. We decided she would be delivered and the home vetted by us to ensure she was the only animal.
Well the shelter had volunteers in a FB that printed these out. They took them into the director to get me cited or fined. The workers and volunteers harassed, bullied, threatened, and berated us mercilessly. The shelter sent us an email. I called they threatened to “throw the book at me” if I didn’t bring her back instead of finding her a better home.
So we are keeping her and working with a trainer. We refuse to give her back to be starved and killed. We refuse to bow down to these cyber bullies.
If a private citizen had a dog this emaciated they would be charged with abuse and neglect. Yet this shelter can do it and be defended for it from their employees and volunteers. The shelter employee who fosters had the audacity to comment on a FB that it’s the dogs fault for not eating in that environment. Seriously???
Never adopt from this shelter. I have read other reviews on here and they are horrific. This shelter should be shut down, or at best fire them all.
Our community and its innocents that can’t speak for themselves deserve better than starvation and abuse.
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January 2024 by Janie Velarde
So my husband called yesterday twice because they was a dog killed run over on Illinois St. They said they would pick up the dog and it never happen ? still there right now it's now been run over many times sad ...it could be someone dog how sad... 1/30/24
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January 2024 by Easton Harrold
Completely WORTHLESS!!!!!!!
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January 2024 by Martha Gamino
Last time we went were there to get a cat we found the right cat he was nice and a pretty coat color we were able to go inside the cat room and pet him also the people at the front desk were nice and they gave them food and water but we had only went 2 times so we never see the dog area, :)
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January 2024 by Deborah Whaley
They say they are open 11 to 6 but no one answers the phone
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November 2023 by Briel Hernandez
A lady name Krystee had a very poor attitude someone like her should definitely not be working in a place like that. Adopting an animal should be a fun easy process. I was there for an over a hour and they told me last minute it’s too late in the day for them to let me adopt a cat.
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October 2023 by Stephen Watson
The website showed to be closed on Tuesday but apparently they're open.