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October 2024 by Tony T. (TNT)
Not professional and rude. Offers are not competitive as they say. The offer was actually 90% less than the competition.
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October 2024 by nathan weiss
Super cool place, I was looking for a PS2 and a few games, found some classics to add to the collection and a PS2. The first console they sold me had some issues but still worked, I didn't want to deal with the issues so they changed it out for a different ps2 that worked fine. Great guys
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October 2024 by Steven Stewart
I love this place. People are amazing and helpful, great selection of games and everything a nerd could love
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September 2024 by Alec Brown
Where else can you walk in and find games from NES to modern day? Decent selection depending on the system, fair prices on most things I've seen, and the staff has been helpful and knowledgeable in my recent visits. Very happy shops like this still exist!
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September 2024 by Caitlin Christison
If you like used games, movies, and toys this is your place. It has wide range of movies. There are games for many platforms. The only negative aspect is the store has a no return policy and if you do need to return you can only get store credit.
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September 2024 by Iron Lion LLC.
Very sufficient
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August 2024 by Grayson Ferron
yippee!
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August 2024 by Brian McMonigle
They have everything and anything, from collectibles, a billion blu-rays, PS2/3/4/5, Xbox, PSP, Switch and DS, retro consoles, and posters. It's a haven and worth checking out for the inventory alone, but the great prices are a nice bonus too-
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July 2024 by Christopher Rausa
Employees are overworked for sure. Pricing is ok but better off selling things to general public!
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July 2024 by Joseph Blake
Not a good experience. I went in today to look for a new (to me) gaming keyboard. I was greeted when I walked in, but then both employees promptly ignored me. I had to ask THREE TIMES to see some of the keyboards under the showcase. Each time, the main employee walked over and gruffly and huffily got out the keyboard I was asking about. Then he WALKED OFF and went back to SORTING GAMES... like he didn't give a s*it about helping me. He even grumbled under his breath something like, "I'm gonna have to put all these away." (There were THREE keyboards sitting out. THREE. So, I'm... sorry?)
Do you treat every customer like this?
I also noticed they were more interested in answering the phone than helping any of the customers who were there in-person.
I stayed long enough to see few more customers walk in, get greeted, then ignored by both employees. Customers left without getting any help.
Next time I'm in the area (east McKinney) I won't bother stopping by. I'll just hit up Goodwill and some other secondhand sellers to see if they have better used keyboards or games. (Goodwill certainly has better service!)
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June 2024 by James Pittman
Very helpful and easy to work with
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June 2024 by Stephanie Champo
I love this place! They have such a large variety of games and their inventory changes constantly. There’s always fun new things to find.
The employees have always been great as well. I’ve been there quite a few times and, every time I go, I see two employees in particular, George and Grayson, that have always been so nice to me. They’re so helpful and friendly and have provided a sense of community for me every time I stop in.
I’ll definitely continue visiting this store in the future.
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May 2024 by Robert Hamilton
Do not sell your funkos or collectibles here, they will rip you off BIG TIME! They give the lowest offers and the guys are shady about money. Weirdest energy while selling! Sell your Funkos at Lewisville comics and toys! They are nice and very reasonable. First time at X change and will never go again!
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May 2024 by Jacen MacDonald
I've shopped at Game X Change from time to time during High school and even now as a McKinney resident. They've always been very professional in terms of how they do business, how they keep up the cleanliness, and providing quality customer service. Plus, if you still have your PS4 or XBONE, they have a selection that's at a fair price. I plan to come back later for more.
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May 2024 by Kimberly Simonian
Great place! Shout out to George! He's the BEST! Been there several times and George has been really helpful. He took the time and worked with my 12 and 14 yr olds to solve some issues with their Xbox. Thank you George!
