-
December 2023 by tanya whitlock
I can not recommend this location enough. Nikki is an absolute gem. SAYS Hi to everyone, always smiling, fast, efficient and provides such a knockout experience. The absolute greatest customer service. I go out of my way 20 minutes to come here bc they make it so enjoyable and easy
-
December 2023 by Cendy Layton
Very helpful & friendly staff! Unlike the other UPS stores I've visited in this area!
-
December 2023 by Susie Rodea
Package was picked up by one of their drivers and my package was never scanned. It’s been almost 2 weeks and tracking is not available. I can’t file a claim because my package was never scanned! I’m so upset! One of their drivers took my package! It’s unbelievable how there’s people so cruel! I work for my stuff so people can come and steal it. Now I’m stuck with the bill.
-
October 2023 by Rob Cook
Best UPS store ever!! Always fast!! No wait!! The crew here is awesome!! I was helped today by Crystal, Victoria and Kevin!! Thanks guys!
-
October 2023 by - Eli -
UPS delivers to the wrong address over and over again. They refuse responsibility.
-
August 2023 by Renee Richmond
I love it here. I use their printing services frequently. Today, I opted for color!
-
July 2023 by Samantha Gomez
I always have a problem with UPS not only do they not contact you about your item or give any updates. I dislike UPS . I want to give 0 stars but Google won't allow me to post my review. So 1 star it is here you go ?
-
June 2023 by Samuel Vega
Tried to get a notary but the woman working there wasn't helpful at all. Went to 1209 S 10th St, McAllen, TX 78501 and they helped me. Going there instead from now on.
-
May 2023 by Gabriela B.
I needed to get a paper notarized for a job. I was in and out of the business in less than 10 minutes. Fast and easy process.
-
May 2023 by Janet Richardson
Wasn't aware that store closed at 7pm, got there at the door at 6:59:00 and Vivian was locking the door claiming her clock said 7:01 which was obviously wrong because the phone is accurate. I would've just left since I don't like being a Karen but I hate when people lie and have an attitude so I made sure I got taken care of.Very rude attitude. If I got there at 7pm and saw the time on their door say 7pm then that's my fault, but that wasn't the case even if I was there a minute before they closed.
-
April 2023 by Alan Lightfoot
Very disappointed in the service at this store. Came in 45 minutes before closing, 6:15. Talked to an employee who obviously didn't want to work anymore that day. We had one package with 7 items to bubble wrap inside. Nothing big. He argued that it would take way over an hour to box up. Ridiculous. I could've done it in 15 minutes. We said we didn't care when it was delivered and he said the truck just left. ?? We couildn't bring it back in the morning because we were flying home then. It was excuse, after excuse, after excuse. We took it to Fed Ex afterwards and they boxed it up while we waited. We said we will never go back to your store again. Don't know the employee's name but he was short, nice looking with brown hair. We also told Fed Ex about your store and the poor service. They laughed. Great employee you have working there! I'd have fired him on the spot. It wouldn't let me post without starring. It deserves 0 stars.
-
April 2023 by USMC VETERAN 0311
fast, easy, good customer service, above average prices.
-
February 2023 by Cesar Perez
This stores are greedy they charged me $5 just to hold my package even though they already charged me $7.99 over the phone to hold the package at the store. Plus my package was full of oil because some mistake they made.
-
December 2022 by Dee Gurl
My daughter brings pks here and pks get delivered from here but recently OUR PKGS HAVING BEEN MISSING ITEMS AS WELL AS PKG STOLEN...THIS IS THIEF AND NO ONE NEEDS TO EXPERIENCE THIS ITS HAPPENING FREQUENTLY NOW...BE CAREFUL
-
December 2022 by Susan Burdick
Very knowledgeable employees. Also friendly and helpful. This is the UPS store I will always use.
