-
November 2023 by Bri !
Good store, the staff were all busy but kept tabs on everyone.
-
November 2023 by Miguel Gutierrez
Edith was great. Very knowledgeable and helpful.
-
November 2023 by Foot Ball
Went in for a new phone, and representative was rude and simply was not interested in doing his job
-
August 2023 by Sara Kinnard
I heard today that TMobile is going to stop taking credit cards for payments. If this is true then I am not happy with them.
-
July 2023 by Juan C Rios
T-Mobile one of the worst companies when he comes on billing they got your contract and set you up for certain amount, then after two months they raise the price a 40% more then what you signed…
-
July 2023 by Ethan Evans
Worst experience 3 employees and w of them not busy 1 can't help unless we were buying phone
-
July 2023 by Anjali Santiago
Larissa was awesome! THANK YOU FOR YOUR GREAT CUSTOMER SERVICE
-
June 2023 by Jeremiah Israel
I was impressed with T-Mobile but I found much better service at AT&T
-
June 2023 by Oscar Elizondo
The wife and I just joined the TMobile family and couldn't be happier with the service. Joel and the whole team treated us like family and were extremely helpful. No fuss, no wait, very satisfied. If you go, ask for Joel.
-
June 2023 by Rick Charles
Awesome experience! Laurissa and Adriana were super helpful. Couldnt have asked for better customer service. Give em a raise ?
-
March 2023 by adrian garza
Joel Arguello from store 29 was extremely helpful with all our devices! Great service we fully recommended 100%
-
March 2023 by Juan Castillo
I'm a TMobile client since 2007. All is working for me. price..Plan what else I could ask
-
March 2023 by Rachel Villanueva
Joel is Really awesome and patient employee..
-
February 2023 by Hh P
I had one of the worst experience here with Candy. She already had such a condescending tone since I talked to her on the phone and then in person. She said things like, “ I know, and they are wrong”, “ Maybe you are confusing them.”, “ You said this, not that.”, “I’ve been working here and know how things work.”. The funny thing is that she was wrong after she thought she knows better than anybody. I might not have a great knowledge of how tmobile works because I dont work at tmobile and recently transferred to tmobile, so she shouldn’t have said things like that to a customer. She could inform me the other way instead of making me feel such a stupid person not knowing anything about tmobile system. The worst part is when I went back to the store the other day, one of her coworker pointed at me and they started mocking at me. Probably they thought I didn’t see them, but obviously they were talking about me while somebody else helped me. I felt really uncomfortable entire time I was there and that’s why I am writing this review. I did not want to leave a bad review because of just one bad experience, but twice? Seriously? Don’t get me wrong. Everybody else was very friendly and nice. I forgot his name who helped me, but he helped me twice very kindly and patiently. I always had such good experiences with Tmobile on the phone and tmobile stores with everybody, except with that just one person who ruined my experience with Tmobile.
-
January 2023 by Julio Silva
Worst customer service I have seen . No sense of urgency to help with customer issues and concerns. Please bring Sprint back. Sprint customer for 35 years. What a shame.
