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June 2024 by Paul Manfre
I said I had a Zline refrigerator when I submitted to Liberty home warranty but when the tech came they said they are not authorized to work on Zline. Tech was very good but either Sears or Liberty was not
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June 2024 by Ana Vega
The technicians are super punctual and very knowledgeable.
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May 2024 by Michelle
Roy is your best Sears technician! He is very polite, friendly and knowledgeable about his work.
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May 2024 by Joe Garcia
Very efficient and explained everything being done appropriately
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April 2024 by David Champion
Experienced and Friendly --- Good person.Thank you ...!
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April 2024 by Martin Politron
Technician was on time, knowledgeable and thorough. Diagnosed problem and resolved quickly.
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March 2024 by Hal Free
Roy showed up and was just great from start to finish. You could tell he was a very experienced technician and was very detailed. Great service would highly recommend.
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March 2024 by Karen Garcia
Great technician explained everything and got my refrigerator working!!
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February 2024 by Laura Pena
The first technician that came informed me the water pump on the washer wasn't working, he was unable to repair it due to not having the water pump available. He instructed me to order that part, and reschedule, until the water pump was available. The second technician named Rafael, said there was no problem with the water pump that all it needed was to be reprogrammed, which he did do. He kept on insisting that he had to take the water pump that wasn't installed. When he left the washer was working, about 5 minutes my washer stopped working. I called him multiple times after this and he never answered me. I had to give another call to sears inform them of my problem. Once again I have to make another appointment, which was my 3rd one.
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February 2024 by Yolanda Galvan
This the second visit, first visit I was told problem was resolved. Today I was told the issue will happen every three months. I am very upset. Cancel plans in both homes and disputing $100 deductible for nothing done, but was given a different explanation. Plus it is horrible that I cannot speak to a human being to discuss anything.
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January 2024 by Jessie Luna
Technician was thorough and completed the work in timely and with satisfactory results.
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January 2024 by Carolyn Russell
Mark was very nice, explained everything about unit.
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January 2024 by LINDA ZAMORA
No one reached me or made appointment with me 0 rating
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December 2023 by JERRY DANIELS
Very nice and prompt
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December 2023 by Andres Pacheco
Roy's service is very good and he has a lot of experience in his work.
