“Happy with my new phone!!y My old phone had a huge crack on the screen and victor provided me awesome help and great customer service, he even mentioned something about an ACP program and explained how it worked but I was in a hurry and knew what I wanted already but I'll make sure to mention it to my buddies!!”
“Victoria and the staff at ATT Jackson in McAllen outdid themselves, helping us with an issue on our phone, nothing to do with ATT service, but still her persistence to fix our issue was remarkable, thank you!”
“Javy is an amazing customer service representative he answered all our questions and fixed errors on our account that were not his doing. We recently signed up through Costco and they made some errors during the process. It was a headache to deal with but after visiting AT&T in person Javy was able to get us taken care of. He was very knowledgeable and courteous.”
“I was having an issue with my iPhone so I decided to go to Best Buy. I was told it would take over a week to have it repaired and it was overpriced. I visited this place and my phone was fixed in 5 minutes. ??”
9AM - 7PM
1414 N 10th St Ste A, McAllen
Mobile Phones
“My phone had been stolen this weekend and Helen was an amazing help! She was straight to the point but also very friendly. Amazing help I couldn't have been making this review without her help!!”
“(Translated by Google) Excellent service, I recommend it, ? ??? come buy your phones, accessories and more here, they will serve you super well here if they have everything you are looking for, not like in other places that there are not, and apart from that, here they serve you super well , ask for Mando He will attend you in a good way and will give you options, come come(Original)Excelente servicio , lo recomiendo, ? ??? vengan vengan a comprar sus telefonos accessories y de mas aqui , Los van atender super Bien aqui si tienen Todo lo que buscas no como en Otros lados que no hay , y aparte aqui te atienden super Bien , pregunten por Mando El Les atendera de Buena manera y Te dara opciones ,, vengan vengan”
“(Translated by Google) Good attention, cell phone repair service and good shopping options.(Original)Buena atencion, servicio de reparacion de celulares.y buenas opciones de compras.”
“Clarissa is a naturally service oriented person who will get you what you need quickly. Super easy to buy from because of her positive attitude. Look her up, she will take care of your wireless needs!”
“I they have a good customer service and person she always helps me lot when I any questions always answer me very nice and sometimes they help me to get very good deal on phone and wish one it's right i need”
“The manager, Edson, is so helpful! I had originally gone to the at&t on 10th & trenton and they were soooo rude, weren’t helpful at all and then I went to this one and he helped me without any hesitation. He got me my new phone & helped me set it up & was supper patient with me (I had my daughter and she was being a handful). 10/10 service”
10AM - 8PM
7113 N 10th St, McAllen
Mobile Phones
“Savas Uribe, Moises Gonzalez, and Dora Casas were all wonderful and very helpful. Great customer service and very positive. They all deserve a raise. They solved all of my problems.”
“I came in with a completely shattered phone and Lupita helped me get an upgrade even when the phone wasn't even working she was kind and patient, Brandon and jasmine were also very acknowledgable and help guided through the sell definitely recommended this location ? ?”
11AM - 7PM
2522 Buddy Owens Blvd B2, McAllen
Mobile Phones
“Once a customer always a customer! I have been going here for the last 15yrs maybe even longer, great customer service, takes the time to make sure you get what you need, honest and reliable.”
“The wife and I just joined the TMobile family and couldn't be happier with the service. Joel and the whole team treated us like family and were extremely helpful. No fuss, no wait, very satisfied. If you go, ask for Joel.”
10AM - 7PM
6421 N 10th St Suite 120, McAllen
Mobile Phones
“Some years ago I brought another phone here for screen replacement. The work done was excellent but there were some delays and poor communication on their part. IT'S CHANGED FOR THE BETTER. The phone was not a popular model so they had to order the display. They told me it would be about a week. Imagine my surprise when I was called THE NEXT DAY, and informed that the work was completed! The phone is working perfectly. Thank you and great job!”
“Awesome service, great new employee, walk out with a smile on my face everytime I go back! I switched from tmobile and after dealing with the girl from this store I would never go back or switch to another company.”
“Amazing service !! The workers are so polite and attend to any help you need . They also are very patient with very positive attitudes . I very much recommend if you are having trouble , these people should be the first you come too!”
“COULD NOT BE MORE HAPPY. My phone broke a few weeks back, I brought it in and they fixed it like new. They have a very proffessional and friendly staff. I am sooo happy with this establishment. Defenetly recomend it.”
“After multiple stops to different metro stores in McAllen finally found one who's customer service is freaking amazing! Thank you Emmanuel for you great hospitality, your help and for taking the time to help me. Remind your fellow co workers that just because you don't get anything out of something shouldn't mean you shouldn't help them if you can”
9AM - 7PM
6401 S 23rd St ste 70, McAllen
Mobile Phones
“Samantha was awesome on answering all my questions and installing my tempered glass. The customer service here is amazing! Thank you will be coming back to upgrade my phone”
“The location is a bit difficult to find if you're coming off the expressway, but the place has a nice welcoming atmosphere and the employees are very friendly and knowledgeable too. They helped me not only find the right new phone for me, but they also made sure it met and exceeded my needs and expectations. Definitely returning again in the near future!”
“I needed to reactivate my phone. Jessica helped me and was very kind and understanding. If you have any problems go see Jessica at 1201 S 10th St Mcallen. It was a pleasure having Jessica help me. Pam”
“A lady and a man helped me activate my unlocked phone. I didn't get the lady's name but she was very helpful and knowledgeable. Everytime my mother stops by she is always satisfied with the customer service here. I definitely recommend this location.”
“This location is great and it’s all because of the manager Eric. He was the only person at a cricket store in the valley out of 12 different stores that actually answered their business phone when I called . He immediately answered my questions and when I got to store he greeted me and got me set up really quickly. He explained everything thoroughly and was a genuinely nice person. He should be training managers at all other cricket stores. Thank you Eric”
“Jesus G was very helpful and got me hooked up with the new phone and also saw that my plan was old and only had 4G and connected me to 5G right away for free . Very friendly service”
“Customer service is great and the employees are awesome. They really take the time to help you out without rushing you out the door. Definitely recommend coming here.”
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“Quick repair service...and felt affordable. I took in my One Plus 8, which many other places don't work with. It had an issue with the charging port and he had it ready the very next day. Definitely recommend for your fixes”