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October 2023 by Juan L. Cano
Visited to replace my 3 year old phone. The lady that attended me was very patient and knowledgeable about the different types of phones I was asking about.
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June 2023 by Sarah Garza
The sells person was very helpful
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February 2023 by Daniel Saenz
I use TMobile, but my car must've driven by here to mark as a recently visited location. Keep it up tho TMobile Jr! ♥️
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February 2023 by Jesus Navarro
Great phones and great service
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November 2022 by Jessica Garza
Aileen helped my daughter and my son in law with their voice accessibility in their phones. We love coming to her all the time
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November 2022 by Julie Mendez
I had been having issues with my phone for about 3 weeks so I finally decided to stop at Metro. The customer representative went over my phone settings and automatically knew the problem. Thank you Rene B. for your knowledge, assistance and great customer service.
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October 2022 by Priscilla Castro
I went there for an ongoing issue with my phone dropping calls/service randomly, the manager Cesar didn't bother to help the girl that was helping me, he just walked off.As a customer I didn't feel like I was helped to enough to say my issue was resolved, I left with more questions and very upset with the lack of customer service. I was the only customer in the store, there was enough people in there to help me out but instead was just told "if it happens again bring it back" but how can I prove a dropped call/service? I don't usually post reviews but I didn't deserve to have been treated the way I did and then be told "we don't have restrooms, we walk next door or go to target" really?! Come on!
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October 2022 by Ty Jamison
Great Staff went above and beyond to help me.??????
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October 2022 by Jose Gonzalez
Friendly staff and very helpful :)
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December 2021 by Laura Martinez
They set up my phone wrong and then the manager mansplained me.
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October 2021 by Martin Salas
This store is the main office and I can totally see the difference. I got helped by one of the Leads (Aileen) She helped me switch my old phone to my new iPhone 13 pro. The funny part that I’m not with metro, I’m with T-Mobile. She went over beyond by helping me. At the end, She knew what was best to protect this device. I purchased a case, glass and charger. I was so close in buying a tablet !!! Good vendor. Great job
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June 2021 by Pedro Garcia
I was well taken care by Aileen ! Great customer service with me & my little girl. Aileen helped out in upgrading my phone to a Galaxy 52. She was well informed about all the good promotions of fathers day weekend. Want to send a BIG THANKYOU to her for being nice to us. Will comeback soon and mention my friends/family to buy from her.
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May 2021 by Joshua Hoefgen
What's dissatisfied in the fact you can purchase a new device, pay for extended warranty, and pay for several months in advance and find every reason not to be a solution to or take responsibility for a device they sold.
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March 2021 by Moi Chamoy
Online promotions not honored in this store ? they honored it in another what a shame, fraudulent, take business elsewhere.
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January 2021 by Anna Avila
Great customer service really friendly and really helpful and the girls were really kind and nice always with the big smile
