-
December 2023 by Karina de la garza
12/01/23 Friday at 8:20am tried to withdraw from atm but got declined but i realized i had card locked unlocked it tried it again a couple of min later arme said same thing so i drove uff un til i checked my banco acct withdrawn pending so knowing i got no money and having the 2 receipt that 0 was given i went to drive thru motor bank due to bank still closed not only they took a while to answer but speaker i couldn't hear him i explained what happen after him whispering i told him i can't hear u he did something and was able to hear better he said he couldn't do anything or provide me the money i had to wait 24 hours i was aggravated and said how was that my fault atm wasn't fuctioning correctly and he said it's not our ATM!?!?! i did tell him it says ibc so how is that not the banks and he responded it's not my back!! i left upset but this bank has nothing but ratchet employees
-
December 2023 by Rode Rik
This atm almost every time never let’s me deposit it always says that it can’t do itPlease fix this (it’s outside your bank)Update 11/16/2023 i tried to deposit again and the atm still does not let me
-
July 2023 by Maricela Deleon
Great location, but the ATM sometimes doesn’t working properly.
-
May 2023 by Joe
I don’t know if the workers there don’t like their job? But all you get is sarcastic tones and ill professionals. Plus they mentioned they haven’t changed out their signs since before Covid. We went through whole Covid and they still can’t update their information that’s out there for the public. Very irresponsible and horribly managed. I went there once and I’m thankful I’m not a customer. They can keep their sarcasm and toxic attitude and treat someone else like that, I wasn’t going to stick around for that.
-
April 2023 by Mauricio Santos
If I dont have an account i cant change a check on the motor bank its absurd and stupid rule cause of this km changing bank
-
April 2023 by Fernando Garza
I just made a deposit
-
February 2023 by Ruby Mercado
They take forever!!!
-
June 2022 by Jessica Martinez
The wait time is ridiculous. Complete unorganized and no communication
-
May 2022 by Frida Garcia
horrible customer service, i had a question and the lady that was supposed to help me just hung up on me!! very rude and unprofessional employees, i cannot believe i bank with these people. Definitely switching banks... would give 0 stars if i could.
-
November 2021 by J M
The wait time is ridiculous. Complete unorganized and no communication
-
September 2021 by Azzam Homs
Rude customer service.
-
April 2021 by Diana Fuentes
This bank has become a scam. They take money illegally and unethically from clients accounts. I have been going trought this since BLACK FRIDAY my dispute keeps getting DENAID for a Transaction that was not made by me. This is rediculus have been banking with them since over 5 yrs never had this issue IBC is no longer save. BEAWARE!
-
October 2020 by Maria Del Rosario
This bank is a scam. They take money illegally and unethically from clients accounts. I have also been reading about other stories on social media here in Mcallen. CLIENTS BEWARE!
-
November 2019 by sabrinanavarro9
The bank tellers were so kind and gave me great customer sevice and explained every step in closing and opening a new account. I really appreciate it. ?
-
November 2019 by Ray Martinez
Nice and clean place, staff is polite and always willing to help, also have nice seating areas
