-
March 2024 by Alexandro Salinas
For currency exchange MXN to USD, Clerk did review my bills and return me few back, stating bills were torn. No big deal so far, by the time Clerk hand me over the exchanged bills in dollars she left from her post and left me there alone, obviously service wasn't complete if you agree with me. I started checking my given bills in return and found out that some were torn. I end up raising hand and voice to be attended again because again I was alone, like she knew I'll find out. When she came back, she said "ohh, I cannot accept you those torn bills since you are not a customer with our bank". Now you all know at this point how mad I was and she forced me to leave. I will return to file a complaint with the manager when he gets back in office.
-
February 2024 by Gabriel Ochoa
Terrible service they don’t have any good service 1 hour for nothing was trying to do a new account and the guy there left like for 10 minutes poor customer service will not recommend this location
-
December 2023 by Cesio RamBer
Good ?
-
October 2023 by Abraham Olvera
Extremely poor customer service. Out of 3 tellers only one is handling customers.
-
September 2023 by Jessica Hernandez
More than 1 hour of waiting, only one person attending so they couldn't give me the service I need. the girl attending super slow
-
July 2023 by rsotojr-_-
About 40 people in line and only one person servicing us. Could have sworn I heard “ I’m switching to new bank” 10 times
-
May 2023 by Gloria Salinas
I was there almost an hour and the person on charge very slow and not helping anyone, he expend almost and hour doing nothing,I spoke to him and he didn’t care, his name was Rolando Barbosa.
-
May 2023 by Daymon Olguin
Worst Customer services Rolando was Rude.
-
May 2023 by Abigail Martínez
(Translated by Google) Overly rude staffWaiting for more than an hour and no one passed by, a lady told her that if she could attend to us and her answer was I'm doing other things for more than 1 hour ?(Original)Personal demaciado groceroMas de una hora esperando y no pasaba a nadie le dijo una señora que si ya nos podía atender y su respuesta fue estoy asiendo otras cosas mas de 1 hora ?
-
April 2023 by ivan delarosa
It was quick, and they open late.
-
October 2020 by Maria Del Rosario
This bank is a scam. They take money illegally and unethically from clients accounts. I have also been reading about other stories on social media here in Mcallen. CLIENTS BEWARE!
-
October 2016 by Beatriz Resendez
Really nice people!
-
October 2011 by Amado Garza
IBC Sucks!