-
October 2023 by Erika Mena
Worst experience ever. I tried to return a purchase I recently made for $160 dlls and the supervisor refused to return it claiming it had a different color of the plastic holding the tag! This is ridiculous! They were so promptly to charge me with that same tag attached. I will never purchase at Guess again nor will I recommend it to anyone. I work in the retail industry myself and this is unacceptable. Customer service experience was non existent.
-
August 2023 by Maria Salinas
Great place to shop for classic jeans. I'm a fan of their brand, and to thus day, their fashion has not disappointed me. Great sales people. Store is clean and well-organized.
-
July 2023 by Ericka Herrera
I am so disappointed in guess. I spent $800 just yesterday onto the dresses fit a little too tight so I came to return them and was told I could not return these two dresses. The young lady behind the counter went further inside that during every transaction, they verbalized whether the clothing can be returned, or not return. I can guarantee nobody’s informed me that I could not return my items I purchased. I made sure to come promptly back to their store and was treated so disrespectful. They state these two dresses are special occasion dresses. No where on the tag does it state special occasion and the dresses that I chose were in the middle of the store with the regular clothes. It’s so sad they are going yo this extent and making tricky tactics to scheme customers into not being able to return items. I’m wondering if they’re going through any financial difficulties.
-
July 2023 by D. S. R.
Teenager store ??♂️
-
March 2023 by Marlene Mendoza-De La Torre
A bit over priced.
-
February 2022 by Yesenia Balderas
The supervisor Roxy was so unprofessional very rude and disrespectful she over looked my return saying she found stain on it and did not wanna make the return never have I worn this jacket ..I have been shopping at this guess store for years and never have I had a problem... definitely not goin back worse customer service ever!
-
December 2021 by Paty
Great customer service! The manager and her staff are very knowledgeable in referenceto the merchandise. If they don't have it at the store they will look online for you!
-
December 2020 by Vicky Islas
Wonderful new styles and awesome customer service!
-
October 2020 by Spirit Filled
Very very poor customer service!!!
-
October 2020 by Denisse Cantu
Amazing service
-
October 2020 by Damon Kluting
Great people and service, found what my wife wanted.
-
August 2020 by Vero Camarillo
Worst experiences!!! I made 2 orders (differrent day) $150 each... They took my order AND MY PAYMENTS!!! 2 days later they sent me an email saying they couldnt complete my order but that they didnt charged me. Which they did! My money was not in my bank account!!!
-
March 2020 by MayLop
Great customer service
-
December 2019 by Oscar1592 Moreno
(Translated by Google) good prices(Original)Buenos precios
-
September 2019 by Johnny Rios
Nice and people son professional Love
