October 2021 by Maria Mendoza
Love ? the clothes for my teenage girl...specials.. customer service ? real good the girls from the store help a lot....super pacient y take the time to help in sizes...in everything!!!
October 2021 by vanessa “Vane” lambarria
Love this place
July 2021 by Nora Salinas
TERRIBLE. Was waiting for them to open at 11am and manager came out saying they opened till 11:15. When Google says otherwise !!!!
May 2021 by Minerva Villalobos
The worst place to shop all girls were rude couldn't help and waited in line 25 min and the manager was talking to another girl acted like she didn't see the line ,didn't help the cashier, i walked out.never again will I enter that store.they need training.
April 2021 by Jorge Pacheco
First time in...lots of stuff...gooood prices and quality as well...found couple things. You need time to go through the whole store which I didn't have. Overall Awesome ?
March 2021 by Marcy Borrego
March 2021 by T M
They wouldn’t accept returns just days later bc the cashier forgot to give me a receipt. Tags on and everything. Disputing with my bank got my money back. This store has the worst service and policies.
January 2021 by Amber Flores
I enjoy shopping at Forever 21 and the staff is decently nice. But their policies are wack. I understand not trying on the clothes, but shoes? Seriously? It makes no sense. COVID or not. If people can’t try on their size of clothes, the least they can do is make sure the shoes they’re buying fit or they like the style on themselves. I mean people are still buying clothes and returning it anyways. It makes no sense. It’s ridiculous.
November 2020 by Missy Ann
Always find something great! ?
June 2020 by Ithalia Galan
Super rude manager and associate, I saw the sign of no mask no entry and was about to turn around but the lady at the door told me it was okay to come in. So i thought okay great it must be empty, but after 40 minutes of picking out clothes, I get told by the same girl to leave the store that she thought I had a mask on when I entered. I said okay can i at least check out? She said sure, but then the Cashier told me that I couldn't and was again misdirected. No apologies. Awful people and service.
June 2020 by Ithalia Galan
Such disrespectful manager in charge. I was about to enter the store when I saw that mask was required for entry, and I was about to turn around since I did not bring it, but the associate at the front told me it was okay to enter. I thought maybe the store was empty so that is why I was let in. After shopping for around 40 minutes and heading to the registers to pay the same associate tells me I have to leave the store. That she "thought" she had seen me carrying a face mask. I asked her if I could at least just pay and she said sure, well then the cashier says he can't charge me, I have to leave. The associate misdirected me twice and didn't even apologize.
March 2020 by Cristina Lopez
great sales, sometimes too messy in the back area, but seems they try to keep it together.
February 2020 by T G
Love this store. Cute clothes
January 2020 by Suleima Trevino
Worst customer service. I called to check on status of my delivery to store and they leave you on phone for more than 10 minutes. Then called back and no answer whatsoever. I kept calling and they never answered again. Completely rude people since the beginning that I called to check on my order.!!!
November 2019 by Max Sheah
Such nice workers