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February 2024 by Raul Hernandez
Great customer service, staff is very helpful, the best place to rent a vehicle
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February 2024 by German Garza
Worst experience ever. I made my reservation a week ago and when got here the gentleman said there would be a 45 minute wait. Worst service ever. Would not recommend at all.
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February 2024 by paul radich
Excellent service. Stephanie was great. Even told me happy birthday and upgraded my vehicle. Love Enterprise.
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February 2024 by Y.O. Bermudez
smooth pickup and return, car clean and in good condition
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January 2024 by Jay Von Tungeln
Very nice agents and clean cars.
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January 2024 by SSuarez Assistant
I had a great experience with Rick at the McAllen Airport. I am disabled and needed assistance returning my vehicle. Rick made it very easy for me. He was very accomodating to my needs. Very happy with the way he handled my situation.
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January 2024 by Emilio Garza
Excellent experience, fast, efficient. Great car selection received, very clean. Will continuing using Enterprise Rent-A-Car as my preferred car rental place.
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January 2024 by Sebasttien D' Montalvo
Very good customer services, cars are very clean and good condition, I will definitely rent from enterprise once again. Thanks ?
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December 2023 by Rene Zuniga
Staff were prompt and very friendly throughout the check in and check out process.
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December 2023 by Bernie MAduzia
Great professional service. My go to for all car needs
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December 2023 by Gregory Mire
Never had a problem when renting a car here, would recommend always.
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November 2023 by Princess Hernandez
1st time using Enterprise & what a frustrating experience! We drove 25 minutes to pick up a car @ our reservation time only for Sarahy to give us false information telling us there weren’t any cars available and told us to call in some hours. Good luck getting in touch with the front desk cause that’ll be IMPOSSIBLE. We show up to find out there were vehicles available ALL along! What a negligent and clueless girl.
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November 2023 by Kevin Feathers
The reservation was made several months in advance. We reserved a mini van for our party of six and our luggage. Very disappointed they did not have our mini van available. They gave us a vehicle that wouldn't hold 5 adults and a car seat let alone all of our luggage. We had to make two trips to the hotel from the airport. Later they were able to get us a mini van. We had to rent a car seat. When we returned the mini van and car seat, the desk attendant hit an incorrect button which charged us "non return of car seat" and over $100. We had to return to the desk again to get that charge removed which took over a week to show up on credit card. What did go very well?? Expensive sun glasses were mistakenly left in the center console. They called us while we were sitting at the gate and we were able, again, to get to the desk and retrieve the sunglasses prior to our flight.
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November 2023 by Eric Glissmeyer
As usual, enterprise provided a great experience. Our minivan was ready, clean, and everybody was very accommodating. Vehicle was comfortable efficient and pick up and return processes were easy.
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November 2023 by Dalia Grullon
I was unclear on the gas gauge and called the counter person who was a female. She didn’t know about the gas gauge and disconnected the call. I had to call back and was told to email the person who helped. I did, email him and his response was unclear so it took a call back from the manager. I think everyone at the counter should be knowledgeable of the vehicles being rented.
