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January 2024 by Mayra Ramos
The salesperson Adriana was super nice patient with us. Answered our concerns about the appliances we purchased. Highly recommend her.
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January 2024 by Rene Irene Vasquez
I was very satisfied. The employee that helped me was super knowledgeable. His name is Brandon. I can say that he is an asset to Conns.I also noticed that other employees help each other. They truly are team players
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January 2024 by Carlos Salinas
It was the only place that had some selection and in-stock. The competition had a 2 week wait. Conn’s even price matched one of the competitors. We got delivery the next day, and on time as scheduled! Thank you to Brandon Ayala at the S. McAllen store for assisting us with our purchase. Good customer service! ??
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December 2023 by FTD cruz
I recently had the unfortunate experience of dealing with a company that left me utterly disappointed with their abysmal customer service and questionable sales practices. From the moment I reached out for assistance, it became clear that the company prioritizes profit over customer satisfaction.The first red flag was the appalling customer service I encountered. Upon attempting to communicate my concerns, it became evident that the representatives were either poorly trained or simply uninterested in helping. The language barrier was a significant obstacle, with representatives seemingly unable or unwilling to comprehend my issues. This lack of effective communication left me frustrated and feeling completely disregarded as a customer.To make matters worse, it appears that the sales representatives employed by this company are not only indifferent to customer needs but are also engaging in unethical practices, particularly targeting individuals who may not be fluent in English. I couldn't help but notice that their tactics seemed geared towards taking advantage of those with limited language proficiency, creating an environment ripe for exploitation.During my interaction with one of the sales reps, I felt a constant pressure to make purchases and upgrade services that I neither needed nor fully understood. The sales pitch was filled with misleading information, and it became evident that their primary goal was to maximize their own profits, rather than providing a service that genuinely met my needs.This experience has left me with a bitter taste in my mouth, and I would strongly caution anyone, especially those who may not be fluent in English, to be wary of engaging with this company. It is disheartening to see a business prioritize its bottom line over customer satisfaction and resort to tactics that border on exploitation.In conclusion, my encounter with this company was nothing short of a nightmare. From the deplorable customer service to the questionable sales tactics, the entire experience was a stark reminder of the importance of thoroughly researching and vetting companies before entrusting them with your business. I would strongly advise potential customers to explore alternative options that prioritize transparency, integrity, and genuine customer care.
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December 2023 by Adriana Aburto
Excellent service, Arelys was very patient with us, everything was explained very well .Thank you so much for your Excellent service ?
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December 2023 by Gloria Calderon
We want to Give a big Thank you to our favorite sales rep. NIDIA. for having so much patience with us ..every time that we have the opportunity to buy furniture for our home....we always look for her ..... very knowledgeable about everything . Thank you Nidia for helping us with our new purchase ?Manuel & GloriaCalderon
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December 2023 by Anjali Santiago
Thank you, Ismael and Erik, for your superb customer service. I definitely left with what I came looking for and had a great experience learning about all the payment options and warranties.
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December 2023 by Julio Trevino
Erik gave us great attention and care when we visited Conn’s to purchase our new washer and dryer. Everything was explained in great detail and we were given a great deal!
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November 2023 by Angelica Cisneros
Arelys was very polite and courteous and she explained the application process very efficiently. Loved my purchase!
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October 2023 by Jessica Gonzalez
Jaime was wonderful! He reached out to me and help me pick out the perfect TV and sound bar. He listen to my needs and didn’t push me into getting anything too extreme and out of my budget he knew my limits and he was so friendly,he also helped me play Tetris I’m trying to fit my TV and sound bar in my car lol. He’s going to be my go to guy whenever I go to conns. So happy with my purchase. So happy with my sales rep. Definitely recommend Conns
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September 2023 by maria Hernandez
It was great so much help and info was given to me by sales person Nidia who helped me thank you
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August 2023 by Claudia Sierra
Excellent service and attention from the person who attended me quickly and I got more than what I was looking for
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August 2023 by Melissa Ramirez
I had a very positive experience. The sales clerk, Jose, was extremely helpful.
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July 2023 by Philip Brooks
My husband and I had assistance from a customer service representative.Her name is Lydia who gave us excellent service.She was veryprofessional and friendly.she made us feel very important and listened to our needs. Thank you again Ms. Lydia???
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June 2023 by Eliza Nunez
I went into this store and put my 100% trust on them for my new home..unfortunately it was unsuccessful. In fact I shared a recent experience with another furniture store that I had to cancel on & yet they did nothing but fail me too. I’ve been waiting for my furniture to get delivered due to an issue in their system and they keep giving me the run around. I’ve talked to every single manager in this store and they do nothing but leave me on hold. I do not recommend this store..promised me a next day deliver & now an update for my delivery issue and NOTHING. I’ve waited over a month for couches at another store and now they are going to have me waiting too?? If I didn’t hesitate to cancel my previous order best believe i wont hesitate on this one. Make sure you don’t promise your customers anything when it comes to your store.I do not recommend this place , such a DISAPPOINTMENT.