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January 2024 by Ann
Horrible atm spot, incredibly unsafe, and dangerous. Trash can in the way and it’s all blocked off.
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January 2024 by Elizabeth Lazo
The worst bank for loans, the worst 00000⭐️
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December 2023 by Miguel Trujillo
The place is very accessible, however the remaining accounts for foreigners are already very limited so that foreigners no longer have accounts there. Now there is only the option of regional banks.Despite this, the service is good and they resolve you quickly.
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July 2023 by Pepe Loves Disney Store Est 2003 Media
Excellent Services!!They have Telemundo 40 and memoria 96.1 FM.
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July 2023 by Stefany Perez
0Emmanuel Lopez was totally incompetent, he was supposed to help my father with a transaction withdrawal and did an awful mistake that now is being blamed upon my father and not taking any responsibility for that mistake. Do not go there and if you do, do not go to Emmanuel Lopez.. total incompetence
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July 2023 by Carlos
Like always 2 tellers only there where 3 took one out to help on atm i don’t know why with a long line more than 6 people
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May 2023 by Drew O.
Odd location for one atm with this massive bank branch. I am not a fan and only use this bank cause my work direct deposit.
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March 2023 by hcssmpriusa
0 ⭐️They set up for me an appointment at 10:30 03/17/23 and I was waiting more than 25 minutes without any help.people are completely incompetentWorst chase bank in town(2724 Nolana Ave, McAllen, TX 78504)
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October 2022 by alejandra rodriguez
Last time my husband when to pay me bill the bank didn't take my money because it wasn't me but they didn't tell him that he could pay with the debit, check or money order and I end pay late fee because of the bank
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February 2022 by Mauricio Santos
Great Staff... link waiting lines
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November 2021 by Angel Rodriguez
Went to go and cash a insurance claim check and the y told told me that there is a limit bad service and bad rule.
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October 2021 by Lisa Arispe
My Husband works out of state for long periods of time and for some reason his job only deposits his checks into a chase accounts, so my husband and I decided to open a joint acct. On 2/6/2021 Let me start off by saying they tried pushing us away when we got there because we arrived 30 min till 1pm there closing time on a Saturday, we informed them the reason why we were there, they tried pushing us away , by saying it's going to be a while till someone gets to see attend to us , we can open an acct online however it would be only personal checking acct and not a joint and my husband would need to come in to add me which he could not since he is leaving out of state and works at nights + there is no chase where he is statione , so we told them we are willing to wait. Mr Garcia the Personal Banker who attended to us took are info he looked like he did not want to deal with us , he was on his phone texting , answering personal calls. he put a wrong address and we never received our debit cards. I called 2 weeks later and customer svc was able to help me by updating my mailing address and was able to get my debit card mailed to me in 2 days. My husband has been a hassle to get his debit card , each time I call I need to call my husband to allow me to speak to him and for some reason they cant send him a card not even the 7-10 BD arrival. I called Mr. Garcia to tell him what is had happened he said he was with a clint and call will call me back, I check the time 530pm , I called his number and nothing called the bank location number and nothing , there closed . I cant call customer svc # because they already tried twice and unable to help us. So my next step is on site , which will not be pretty.
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August 2021 by Jennifer alondra Martinez martinez
One more ATM is needed since the lines are very long from the only ATM they have.
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June 2021 by Artemio Rios jr
Very good people and services like going to the place
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April 2021 by Julio Rodriguez (ShaJul)
zero stars is my review. Bankers don't have sense of urgency on taking care of customers. Long wait on lobbies and the receptionist let people cut waiting lines.Their system to take care of customers is not implemented properly.