“I had several banking issues over the last couple of days and I was very fortunate to have had Hana Aminez from member services assisting me with my needs! What an amazing young lady! She not only took care of all my banking needs, but also answered any and all questions I had regarding my transactions. She is very knowledgeable and patient, and left me completely satisfied in reference to my banking needs!
Thank you Hana, it was a pleasure working with you!”
“We recently visited Vantage bank for a business transaction and our experience was wonderful! We felt as if the red carpet had been rolled out for us! The branch manager, Araceli Mendiola, took time to sit down with us and assist with our questions. Most importantly she was extremely knowledgeable which was comforting. She was also professional, warm, and friendly. I would highly recommend if you’re searching for a bank to consider Vantage bank. Their customer service is outstanding, and they make you feel as if you’re family!”
Open 24 hours
621 E Pecan Blvd, McAllen“Sabrina was extremely kind & knowledgeable of the products. I signed up and even got additional information about the vehicle warranty coverage package. Thank you Sabrina for being respectful and such an asset to your company! I will see you on my next trip to the bank! ???”
“Excellent service for so many years. All of the staff is very friendly and always has a smile on their face! And right there in front of me giving great service which make me feel good!”
“Isela Escamilla is fantastic! She was quick, thorough, easy to talk to and super professional…a true gem who will go out of her way to be kind and helpful.
Also, the girls at the window are always happy and friendly!
Try it out….who knew banking could be so easy.”
“We decided to visit a nearby branch to resolve our issue regarding loan payments. We were attended to by Vianney, a loan representative, and her supervisor Priscilla .The two ladies were very attentive and extremely patient with my over-explaining of our situation. Somehow we had been charged 4 times in a single month as opposed to a one time payment. Naturally, this would make anyone upset but the customer service we received was exemplary. They were very accommodating to our need for having everything explained. Their customer skills are a credit to this institution. My daughter and I were very pleased with their level of professionalism.Our issue has been resolved. We are very grateful to Rally Credit Union and its employees for treating us well.Additionally the women were very kind and humored me as I told them dad jokes. Because they seemed to have enjoyed hearing the jokes I will include one in this review.“A year ago a friend of mine decided to go to mime school. I haven’t heard from him since...””
9AM - 1PM
500 E Hwy 83, McAllen“I have business and personal accounts in this bank..All the staff in this branch super friendly and awesome banking experience..I recommend Falcon bank for everyone..Especially this location at Business 83 in McAllen..”
9AM - 1PM
510 E Ridge Rd, McAllen“Awesome location and staff! They helped me with a situation today and I can't thank them enough! I don't know of another bank that would've done that for me!”
9AM - 8PM
2800 W Nolana Ave, McAllen“I just Wana say one thing about perfect customer service... Great job guys and thank u so much for being so helpful to my family , friends and I.. without a doubt.. this is a Solid team. Bryan and German are magnificent! ? recommended!”
“Excellent service! They've been great in assisting me with all my commercial banking needs for 3 + years. It's great to have them nearby in the neighborhood!”
9AM - 1PM
1901 W Nolana Ave, McAllen“I have had my accounts at the Alamo Bank They were closed years ago so I switched to the Frost Bank on Ridge RD. I have never had a problem with with Frost. They are always friendly and professional. I even like going to the bank. I have been in a wheel chair for 5 years. I practiced for a long time and now I drive to the bank every month. Thanks to everyone at Frost Banks.”
9AM - 3PM
7124 N 23rd St, McAllen“The tellers here are always super friendly and helpful, especially the teller supervisor Avery. She's always super helpful and attentive in taking my transactions and helping answer all the questions I have on my account, keep it up!”
“The staff at the bank were very attentive and tried very hard to remedy my situation but the problem lies elsewhere. Despite this being the 3rd attempt, I cannot get an answer as to why payments (mortgage, malpractice ins., etc.) are being reversed after 10 days.”
“I saw so many positive reviews about Mrs Donald Maureen crypto and I must confess that surely she is a skilled professional trader and the best among all as her clients all said, she managed my account after I Invested $1000 and got a successful withdrawal of $12,000 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done"., with Mrs Donald Maureen crypto your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via”
“One of the best bank in the USA , easy to work have enough staff so does not feel busy waiting time under 3 minutes since it local you can easily negotiate With the rate of loan, banking fees …etc”
“Loved the great customer service given by Ms Nora. Not only did she help me with getting my loan going but she was very friendly and informative towards what stepd to take. Will definitely come back to her for financial advise.”