December 2021 by Miranda Montalvo
My husband went here (McAllen location) for safety glasses for work and also for regular glasses, the Dr in the back was great but the front staff including the only gentleman that was doing consult for the actual glasses were really rude and told us that my husbands chart was not up yet when In fact two women had came in afterwards and got the best service ever not to mention no one seem one bit concerned we had been in the store sitting waiting for help for almost an hour trying to get someone to help us pick out glasses and give us an estimate on both glasses, they walked around ignoring us, joking around being flirtatious with one another ( gentlemen in pick up and receptionist )gentlemen doing consult was just awful …understaffed to say the least and seemed bothered when inquiring for help, We did not drive an hour to come and be ignored, Americas Best you don’t deserve one star maybe half a star with this overall experience.
November 2021 by Bobby Hill
If you don’t mind the price and if you have patience then come on in! I spent over $300 for two pairs and they feel cheap and it takes 3-4 weeks to be ready to be picked up
October 2021 by Mia Cienfuegos
I went a couple days ago with a friend, and she was looking to purchase some contacts, but they didn’t have it in stock. Well, one of the employees, Kayla went ABOVE and BEYOND to see how she could help us get situated. She made phone calls, offered suggestions, and was just overall attentive and very friendly. Thank you for the awesome service. Plus the place in general is very affordable. I don’t have insurance, and it’s worked well for me. :)
October 2021 by Liliana Alejandrez
Although they were busy, they were attentive with me from the start. The doctor answered all my questions in detail and when it came to pricing Valeria was the best breaking down the prices for us. I’ve purchased glasses here three times and I’ve never had a bad experience.
October 2021 by Carlos Aguilar
The staff at America's Best treated my wife and I with the upmost care from the moment we walked in to the office. Valeria helped us out when it came to make a decision, and she was amazing. We highly recommend this place. If staff sees this, my wife and I want to say thank you.
September 2021 by JT RH
Thank you for posting reviews that helps a lot of people to make the best choices. 3.2 rating is not the best so I will keep looking around for a better service and customer service in general. To America's Best ....reviews do matter! I hope you guys do better than 3.2. In order to post review I have to rate, so I will rate what you guys have because that's what you have earn.
May 2021 by America S.
Unprofessional and untrustworthy. They do not care about you, your safety or health. The staff discriminates against customers and treats them rudely. On top of that their products are cheap and unreliable.
April 2021 by Leslie Sanchez
Love the service and also the price other places they charge taxes but here they don't just what it is $69.95 that was great specially for two pairs of glasses
December 2020 by Jennifer Dombrock
I have been getting glasses from America's Best for close to 20 years. I keep going back.
August 2020 by Jesse De Leon
Was referred to go here from a good friend. Very friendly staff. You all are amazing.
August 2020 by Jene Llasos
Wonderful service, friendly staff and excellent optometrist! The service is fast and facility is very clean- big must! Cost for both contacts and eye exam- all in one is less than $100! Plus u take a pair of contacts home! Some places charge $175 for just the same exams and another $25 for follow. I’ve lived in the valley since 2005 and this place have been the best in town!
August 2020 by Molly Jaramillo
Had an appointment at 4:30... wait time was no more than15 mins... was called in pretty quick... Had a full staff & they were very informative and helpful every step of the way! ❤️ That they have a discount club! Can’t beat the prices! & the discounts available! Saved money and left a happy customer! Highly recommend!!!
July 2020 by Amalia J Guerra
Had an appointment at 4:30... wait time was no more than 15 mins... was called in pretty quick... Had a full staff & they were very informative and helpful every step of the way! ❤️ That they have a discount club! Can’t beat the prices! & the discounts available! Saved money and left a happy customer! Highly recommend!!!
July 2020 by Clarissa Ana Garcia
Great service!! Great prices!!! it was quick and easy!!
June 2020 by Jeff Gordon
I asked to have my contact prescription changed to a different brand. I called at least 5 times and asked to have it emailed over 5 days. No one ever took care of it, called me back or emailed me. I had to go back to the store to have it changed and they STILL didn't put down what I wanted so, of course, when I ordered my contacts, I couldn't get what I wanted and had been getting for the last 8 years.