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June 2024 by OFC Shawn
Thanks to Tanya she not only made sure I was taken care of but also is very professional and courteous. They need more bankers like her in banks.
You can’t go wrong with branch until she’s working here. You have my business
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May 2024 by Jeremy Stevenson
Uneducated and unprofessional staff! It’s a joke I was a bank manger for 6 years! No wonder these people have a 2.5 star rating! I have a business account here and will no longer do business at this location! Very low class people at this branch!
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March 2024 by Andrea Jones
Worst experience ever. Arrived at 12:50. No cars and it took 20 minutes to get a $50 deposit into a savings account when I wrote everything on the paper slip. Either they don’t have enough workers or the two incompetent ones they do have lack customer service skills. Janet and Rudy. The location in cedar hill or in Arlington has much better customer service. The foot traffic at this bank is nearly none existent and yet they have the slowest customer service.
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September 2023 by Dylan L
Horrible experiences with this branch and the excuses are we’re short staffed
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July 2023 by Dennis Davis
Very helpful staff, especially janett. She was very helpful and informative.
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February 2023 by Lona T
I have been banking with Regions since 2008, the bank and tellers are awesome!!!But at this branch, in Mansfield TX, the bank Manger is a total terror. She has confronted me on more then on occasion. "Why are you here???" " What do you want???" She talks down to me in an aggressive manner. She has blocked me from coming into this Branch, in the entry doors. She is so bad that I try to avoid going to this bank, she has made me feel ashamed for banking with Regions and I am thinking about closing my accounts with them.
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May 2022 by Randy Nguyen
Do not use this bank..they have nobody working there..horrible customer service
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April 2021 by Danielle Ward
No service. Got transferred 1,000 times and no one ha answers
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February 2021 by Lee Andrews
terrible bank
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January 2021 by Lee McKenzie
terrible bank
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December 2020 by Manny L.
Worst bank experience , take your business somewhere else, i used to like Regions i have 1 checking , 2 business acct , is a hassle to do anything i will closing all of them , tire of they BS
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November 2020 by todd self storage
love the bank and the customer service!!
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October 2020 by Yesenia M.
Don't do business with this bank!! Regions bank financed our car a few years ago. They lost a $2,000 payment we made. They didn't allow us to have online banking because we wouldn't open a checking account with them. I was forced to drive to nearby towns to make the car payments. It was either that or pay by mail. Thank God I paid at the bank because I was able to have proof of my payment. After they harassed us for non payment we emailed them a copy of our receipts and just like that the calls ended. I never got a call back or a response to my email to find out what happened to my money in the first place. I couldn't wait to pay them off and be done with them. After that experience I laughed every time the teller would ask me to open an account with them. This place is shady shady shady.
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July 2019 by LaTonya Lewis
Horrible service. Will be closing my account within the next 2 days thanks to Ronda Wilkins. They charge me fees without my knowledge.
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July 2018 by Rusty Ivey
Helpful, friendly staff.
