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November 2024 by THESCARYWIZARD666
COME ON NOW A WHILE BACK THE ACE PAWN WORKER TRIED TO SELL ME A BROKEN REVOLVER FOR OVER$400.00 AND WHAT A RIPOFF!/1 STAR SHOULD BE GIVEN THE OPTION TO PUT A 0 STAR!
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October 2024 by Brandon S
Unfortunately 0 stars isn't possible. I feel that they judge you from the moment you enter, I've tried multiple times to pawn decent things and before they even look at it they say they are not interested, maybe it's because I'm brown and they have a agenda towards colored people. The two gentlemen seem to just do business with there kind and that's fine, it'd just shitty business. Save your time and look else where.
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October 2024 by cain corso
Very helpful and kind staff. They explained everything to me and gave me what I need with no hassle whatsoever. Very happy that was my first stop. Would gladly visit them again.
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August 2024 by Richy Clark
(Seemed like SOME good folks over all, I hope this experience is unusual) The woman in charge of the music equipment, I believe Elizabeth? was terrible. First she was pessimistic about all the inventory, said there is no point selling to her because none of her product moves off the floor anyway. A week later I brought in an AMP that was fast moving product, she was short, rude and unprofessional in our conversation. I was kind but told her I will be going somewhere else. Terrible employee. Needs to be fired.
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June 2024 by Connor Froemming
Absolutely fair prices on firearms, both purchasing and selling. Awesome place!
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February 2024 by Michelle M
Stopped in for the first time and wow! Awesome people and extremely nice! Definitely will recommend and be back!!
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February 2024 by Michelle Mansur
Stopped in for the first time and wow! Awesome people and extremely nice! Definitely will recommend and be back!!
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February 2024 by Richard Hannays
Very happy with the knowledgeable staff and the service. I'm a repeat customer and recommend them highly. Especially for firearms purchases.
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November 2023 by Shannon J
Always friendly people willing to work with me on repayments.
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November 2023 by Edmundo Amado
Excellent service, friendly, courteous and professional. Thank you!!!!
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November 2023 by Tyler Forner
Great place! The staff are very professional and it’s a warm welcome when you walk in. I can’t thank them enough for everything they do. I always enjoy goin in there. The owner and staff have become great friends to me. Great prices on guns and other items. This is an easy 5 star! Knowledge is everything and they have it! I encourage anyone to stop in and shop, pawn or purchase from this lovely establishment.
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November 2023 by FLR Wholesale
If I could give a zero stars I would I pawned my gun here during hard times they never mentioned I would have to get a background check to get it back so I failed the background check and so I let them keep the gun which they gave me $300.00 for and I payed them $45 for an extension forward to today I went in the gun was listed for $549.00 I agreed to pay that plus tax well I failed the background again that I thought I had cleared up they called me and told me I could pick up my money lol yeah right I got there today and they took 20 percent restocking fee really ? What kind of business preys on customers like that I have been in the customer service industry for 33yrs and never screwed any customer like that. They talked about used car salesman these people are 100 times worse don't believe the fake reviews on here these people treat you horrible talk to you like trash and steal money from you. Don't purchase or pawn here there are better places. Rosario Gonzalez
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October 2023 by James Nelson
This is going to be an honest review as I don’t know how you be anything else.It’s going to be the whole truth and not a sanitized, everything here is perfect 5 star review.Please note I did rate this at 5 stars on purpose and that’s not an accident or mistake.I was served with divorce paperwork a couple weeks ago and my world has been falling apart, so if I sound overly dramatic, it’s due in large part to the fear that my children, that I dearly love may be taken from me.Though I was served with divorce paperwork,Nothing has been decided, as I’m guessing for many who have been through a divorced, that the uncertainty and fear upends the world.Our first meditation is tomorrow and I’m terrified.Why is this guy saying any of this personal stuff? - I can hear you sayingIn the midst of this chaos, my son needed to have a tooth removed and our insurance wasn’t going to cover everything.I was distraught the day I went into the pawn shop and found myself sharing some of what was going on.I could tell Rob was listening, which I haven’t much of lately from the people around me.I’m guessing this next part is something Rob wishes I wouldn’t share, but if I don’t, I don’t think this will be as honest as it could be, he offered me more than I had expected.As grateful and surprised as I was at his offer. I realized a bit later this it seemed to be a business decision.In this day and age Google reviews can make or break a business. I am a business owner myself and understand this.After we came to an agreement, I thank his for helping me out.At which point, it felt like he made a business decision to ask if I could leave a review, I agreed.As much as I wish I could leave a 5 star review for the business itself. I believe that would be dishonest.This review is specifically about Rob. The middle aged guy that the rest of the reviews seemed to obsessively refer to him as.Walking out of the door with cash and more than I expected was great.The 5 star review as all know isn’t about how well a business functions but how we feel about the space and the people working there and the ease of interaction.1. The interaction was simple and clear. I knew what I was getting and what my options are.2. The space: is well organized and clean. I’ve purchased many things here over the 8 years I’ve lived in the area3. The People: Rob took the time to hear my story and empathize with me. I felt heard and understood. I asked him to please stop being nice to me or I was going to start crying.This 5 star review which I’d make a 7 star review is because of what he said as I was walking out the door.“Come by anytime man, even if it’s just cool off” I could tell he was offering me a place to come and feel safe.I sat in my car and cried for the next few minutes.Thank you RobI have more things I’d like to share, but if I don’t get off this thing my kids are going to be late for school.Thanks again
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September 2023 by Shannon
Always friendly people willing to work with me on repayments.
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September 2023 by BlaseCristian
horrible experience with Robert. go here if you want to be yelled at by middle aged men over any amount of question!! went in browsing for a new sports gun for the range and i inquire nicely for a gun he had there on the rack and he told me when he handed me they actually underpriced it and that when I left they were going to change the price. I said how convenient it’s probably just a sales tactic. and he called me inexperienced since I didn’t know the brands, and I stood my ground respectfully and professionally telling him I’m not the one owning the gun shop and that I didn’t have the years of wisdom and experience that The veteran did. so he then proceeded to raise his voice to tell me that we will not sell to me and to leave his store. Since i told him to stop raising his voice at me. horrible interaction, I ended up with feelings hurt, and that man lost a good sale. on the bright side. it’s Texas, get a gun or anything for that matter anywhere else!
