10AM - 7PM
1012 W Frank Ave, Lufkin“This place had my phone fixed in 45min & it look brand new. Peter was awesome & Ruby was excellent as well. They will definitely getting more of my business in the future”
“Fantastic experience all the way around! I brought my iPad in on Wednesday to have the screen replaced, and it was done on Friday! Fawad was friendly, and helpful. He put my new screen protector on for me(I suck at that). I'll definitely be back, and recommend them if you're needing help with a phone or tablet issue!”
“Just wanted to take the time to thank Cynthia Rendon for her amazing customer service and professionalism today! She was very helpful and any concerns I had were immediately taken care of. I ended up getting DirectTV for 3 devices and an Apple Watch Ultra 2! Would definitely recommend her to anyone and will most likely be back for more future purchases.”
“My husband and I went in to get a new phone for me. We wanted new phone numbers as well. Alexis helped us figure out exactly what we needed and Luis got us set up within 20 minutes! We had a great experience. Thank you Alexis and Luis!”
“Great customer service. Shout out to the area manager Grace she really went above and beyond to help answer all my questions regarding service with Cricket. I have never been to a company where the employees care so much about their customers.”
“Switching carriers and getting new phones can be extremely stressful. I was extremely impressed with Tmobile sales team in Lufkin. Ryan explained each plan and the different benefits with each plan and helped us find the perfect one for us! I was a little discouraged when I couldn't get the phone I wanted but he quickly came up with a solution that worked with my needs. He was friendly, fast and patient while also training another sales associate. I'm so happy we made the switch! This is the company to be with!”
“Went to Verizon today and purchased two new phones. The employee at the store had the best attitude and made swapping all the phone info over so easy. Excellent Service from Jennifer at the Lufkin Texas store”
10AM - 6PM
101 N 1st St, Lufkin“This place is amazing with wonderful caring people. They repaired my phone for me and were very easy to work with. They went above and beyond for me. I highly recommend for your cell phone needs.”
10AM - 8PM
103 N Brentwood Dr #700, Lufkin“Amy was super helpful and patient trying to explain things to my dad whenever he was trying to add a hotspot onto his account. Amy is hands down one of the main reasons, my dad is still with cricket! Always looks forward to paying his bill in store with her.Friendly and amazing service! :)”
“Clean store and clean parking area. Friendly staff. Found quite few deals on Gap items and fresh fruits. If you happen to do deliveries here, the back of the store can be accessed from the Walmart side ( from 59, turn right on BW Xing, cross Bentwood dr followed by a light left and than a right into the last drive so you can pass the "pick up area" in order to follow the drive around the store to the docs.”
“Ali was very helpful today. I had previously went in and gotten a screen protector later realizing it was the wrong one. I went back a few days later and they got me a new one for know charge and put it on for me. Everyone in the store was very nice and very helpful! Thank you guys. So glad i switched. I totally recommend this store for your mobile phone needs and accessories!”
9AM - 8PM
430 Atkinson Dr, Lufkin“After dealing with horrible customer service at the Nacogdoches location. I decided to come here and right off top, associate Jennifer was super kind , helpful & respectful! So, thank you for your wonderful customer service Jennifer. Keep up the good work!!”
“They were very affordable. Kept us up to date on our iPad repair. Called us immediately when the iPad was ready. Recommend to anyone with kids who are not gentle with iPads.”