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“I previously left a negative review due to a charge for a lost card, but I’m revising my rating based on my recent experience. Brian McCabe reached out personally and resolved the issue with excellent customer service. His attention to my concern made me feel valued and appreciated as a customer. I’m grateful for the prompt and professional resolution.”
“They provide excellent customer service and are very friendly and helpful. Don't go anywhere else for local banking services. They keep their place looking beautiful too. They always present a sold professional appearance.”
“Best Community Bank in Lufkin! Great interest rates on their checking accounts. Online banking is user friendly and bill pay services are great. The Lufkin staff is super friendly, knowledgeable and helpful. And the leadership of BOM Bank truly cares about their staff and customers. Worth the move!”
“i would like to give a huge shout out to our banker taylor sellers at the hwy 94 branch in Lufkin Texas
she is amazing and goes above and beyond for us and our banking needs!!
thankful for her we love our bank!!!”
“I wish every establishment had employees like UBank, especially ones like Marvin. He’s always there with a smile and a great attitude, ready to help however he can!”
“Used vera bank for few years have not had a problem fast friendly service inside and drive thru 2 drive up atm's at vera on loop same at downtown location except 1 drive thru atm 1 walk in atm both locations well lit at night. Also offer internet banking”
“Went there for a car loan and the next day went back and transferred. All my bank stuff to them, including my direct deposits and everything love the environment. They are very welcoming, very easy to deal would recommend everybody to them. They made my loan experience awesome. And even affordable with several different ways to make the payment love love love.”
“Priscilla Smith is my favorite to go to person but yesterday Edith Gonzalez and Jesus Morales went above and beyond to help me with a new purchase. People like them is what keeps me giving my business to Genco, they are doing an amazing job and taking care of business. Greatly appreciate each one of you.”
“Commercial Bank of Texas has always been good to me since I first started banking there in 2018. All of the staff are kind and quick to help you with anything. The facility itself is always very clean and well kept.”
“Great bank I have used since I moved to Lufkin Texas in 2018 .. I still have my Wells Fargo account that I have used since living in Texas but if you are mostly going to be in the Southern States Regions bank is the best option for ATM or in Bank customer service..”
9AM - 12PM
2601 S John Redditt Dr, Lufkin
Banks
““As a young adult with no credit score, southland federal made it such a clear and easy process for me to get my dream car! They explained in detail every step of the process and what I am to do after. I highly recommend them for all of your finance needs!””
“I’ve never had any issues with this bank. I’ve been banking there for 5 years and the customer service is excellent. They are always very helpful with everything.”
9AM - 12PM
4501 S Medford Dr, Lufkin
Banks
“The small business that I work for banks with Regions and we refuse to go to any other branch. The staff here is amazing and always takes care of our wants/needs. Patriot Construction <3s Regions!”
“This is how we chose to do our bank. All direct deposit and the atm. They refund the atm fee for 3 x a month. BeNot all atm charge a fee No fee for international transactions. When over seas we raise the daily wdl limit. And now they do our auto insurance. I am satisfied in how this has worked out. Simple, really. Just no local branch.”
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“I had the pleasure of working with Ashley, and she exceeded my expectations. She made the process seamless and stress-free. Ashley genuinely cared about my needs.”