“Going with T Mobile is the best decision we ever made. Tamme spent less than 2 hours getting 3 business phones set up. Her rep Tabby handled everything for us with great ease, no activation fees and we're saving 1K a year over At&t. Our rate is locked in and will never go up and no contract! We highly recommend T Mobile!Thank you, Stan The Drainman!”
“I've been looking for a good phone with great reception, especially since I work in warehouses and it's hard to keep it with all that metal buildings around. This service has exceeded every one of my expectations and more. I would definitely refer people to getting this service, im sure it'll do the trick for me just fine once I take it out of town to my event.Love my new phone, can't wait to to buy some phone cases now.”
“Both ladies were very helpful got me all setup quick and fast helped me with new features of my new phone. Very very satisfied with the customer support and service!”
“This has been an amazing to learn about the technology and systems on the phone and the employee Liz is an amazing worker and is very clear with explaining the upgrades and everything that was necessary for the phones I recommend this boost mobile location for being highly reliable and is great guidance and friendship.”
“John at ATT ON QUAKER 1910 is the bomb !!! he fixed the other AT&T’s mess up in like under a minute literally.Gave me no grief excellent manners awesome!, And he even help me wipe out my other iPad which the other AT&T people cannot figure out! BLESS HIS SOUL!”
“Great store highly recommend this store... keera made our day go smoothly.... everyone need to go in and give her a big shout out and compliment her on a great job that she is doing”
“To the staff of 11435 Quaker Av in Lubbock Texas, the staff that was there from 3pm til.close. You all are flippin awesome. Everything from customer service to helping my wife abd i with a switch. They made my time very enjoyable. A great statementof customer first. Thank you all. I will definitelycome back again. Continue being Great!”
9AM - 8PM
3103 34th St, Lubbock“Sergio helped us out, he was very nice. He told us the whole price including the box, case, and screen protector. He also gave us information of other services and connected with us through movies. Nice man”
10AM - 8PM
6002 Slide Rd, Lubbock“I have one of the newest iPhone out right now and needed my screen replaced. They saved me a significant amount of money out of 4 places I contacted and my phone was fixed in about 15-20 minutes. They were recommended to me word of mouth and they more than delivered in service and care for my device.”
“I have visited this store twice now and they should be commended.While I am a Cricket customer I have not spent a dime at this store. My phone and service were purchased in a different city.Both of my visits were to get help with customer service issues. I was well treated each time and the staff was able to provide me with all the information I needed, and welcomed me to stop by anytime I need assistance.”
10AM - 6PM
5152 69th St Suite 100, Lubbock“I can’t say enough good things about this place! I broke my phone the other day and this was the first place I called, I was talked to and treated with the upmost respect and kindness. My phone was fixed the same day and was much more affordable than I thought it was going to be. I wish I could remember the gentleman’s name but he was the sweetest and went above and beyond. Will not go anywhere else for repairs now!”
10AM - 8PM
4431 50th St, Lubbock“Bought a new phone today Katarina helped every step my cell phone was at another store she called to check if I had received it She was very nice and knowledgeable about all the devices..”
“Y'all Xavier was amazing. Made this experience fun and fast and easy. Kind and very down to earth. He showed me he cares about our experience. Come see him for your phone needs.”
10AM - 8PM
2449 34th St, Lubbock“JOE THANK YOU SOO MUCH I'm so happy with my new phone thank you for taking care of me and getting me in with in my budget please done hesitate to get your new phones here ?”
“Philip was so helpful to a new cell phone user. He helped us figure out which plan and which phone would be the best for my 80 year old mom. Does he have patience, kindness and awareness of the best deal? YES! Go to his store in Lubbock!”
“I had an unhelpful and frustrating experience at a different Cricket store this morning but went to the Indiana location in the afternoon. Johnathan was a rock star, very patient even though I was flustered, and he helped me understand what service I needed and coached me through a 45 minute phone call to get everything set up. By the time I left I was feeling calm and confident that I was on track to get what I need and Johnathan invited me to come back later in the week (after my new device arrives) if I need any help at all setting it up.”
“Great experience, no waiting for us and very little wait for those we saw come in. Highly recommend if looking for a phone, Direct TV, or anything else ATT. The manager and Jose were fantastic to work with!”
10AM - 7PM
2853 34th St, Lubbock“I highly recommend this store. Everyone is so knowledgeable and always willing to help. I have a big family so prepaid makes sense for us but having someone to always be available is a plus at this store They treat you like family”
“Rusty is the man, he will make sure you get the features you need at an affordable price. We work with lots of tech vendors and it's always easy to recommend Prospice.”
“Very big store and knowledgeable staff. However make sure you get locked in for charges, because within 6 months they always go up. We had 5 phone on family package, started paying 175.00 per month, on the 6 th month bill jumped up to 320.00, will never do business with them again. Reliable phone carrier that is owned by AT&T is cricket. We have never had any issues with cricket, we pay 76 per month for 2 phones, no contract”
10AM - 7PM
1826 Parkway Dr #100, Lubbock“Great customer service I want to put the spot light on Erika to say thank you she really made the process of switching over very easy for me she got me a phone I love with the best price I could receive I didn’t have much time in my lunch break but she got me in and out thank you Erika and the cricket family”
10AM - 7PM
1728 Parkway Dr, Lubbock“The main guy here is very good,helpful and will do everything to try make sure you leave on a positive. If he can't he will find out which way to accommodate you. I've been to others and they don't even want to help. They hurry up and shut the door on you so you can leave.”
“What started out as going in to make a payment turned into something great! Cassandra politely asked when was the last time i have reviewed my account to make sure i am getting the best deals at&t has to offer. It had been awhile and Cassandra took the time to over look my account and found me some really great deals to save me some money in the long run. Cassandra was very patient and kept me informed as she was making the changes to my account and how they would benefit me as a customer. She was very respectful, knowledgeable of what she was doing and the questions i asked, and got me out in a timely manner. Overall great experience she is now my go to for future inquiries! Appreciate all of your help in getting me set up.”
9AM - 8PM
5718 4th St, Lubbock“I want to thank Kevin for helping me out and answering all my questions about my new phone good customer service I will definitely be back at this store on 4 th street. ..,? Lubbock,Tx ?”
“We came here for New phones and better service and the sales person Noemi was very helpful toward us she explained and turned on our phones for us and we left satisfied,thank you Noemi you were real helpful ??. I recommend this place 5*****'s”
10AM - 8PM
1814 Avenue Q, Lubbock“Dorian, Cisco, Angel, they are by far the best customer service I have ever received from any metropcs and I have visited a few. I really just want to thank you all so much and may God Bless You All!!”
9AM - 7PM
5109 82nd St #4, Lubbock“Rep was knowledgeable about the products available for my upgrade; however, he wasn’t very engaging with us on a personal level. The transfer of everything to my new phone was quick!”
“I was very happy with the service I received not only did I get a free phone but it was fast and the price was right. I may even consider getting a second line. Thank you I'll see you again soon”
“I went on one of the worst day's of my life. Seeing my mother for the last time before her cremation, and my daughter and I were greated by Nancy. She was very helpful and knowledgeable on the phones or tablets we were looking at. I highly recommend her for your needs on any phone or tablet.”
“Larena is so awesome. She helped get the phone I really really wanted with the promotion even though they were out of it. She called all the stores just to double check and she found them!! Excellent customer service!! And the girl she was training was very nice to. Thank you BOOST MOBILE.”