“Awesome service, same day repair. My touchscreen was completely useless, while my display was also inoperable. They gave me an awesome price, guranteed repair, and kind+ helpful employees. No doubt i will be here for all of my phone mishaps!!”
“Araceli was exceptional on resolving my transfer issues from Verizon. Went above and beyond to make my transfer over smooth. Thanks for great experience and service”
“Friendly and helpful. I had a painless experience and all the help I needed to change from my long time Tracfone service to an iPhone. I’m not tech savvy and it would have taken me forever without Laseja’s help and expertise.”
“JD was super kind, patient, thorough and most definitely helpful for making the move from Verizon Easy. Tan helped me get numbers and phone information prior to making that move as well. I have also called customer service and I can say I wish I would have changed sooner. My service is better at my job, checking clients out on my hotspot is much faster than Verizon.”
“The best experience myself and my wife ever had at any cell phone store. Everyone at this store took extra time and understanding as our expertise of cell phones is very limited. They were so kind and helpful to our needs. Five stars to all of these employees. Will definitely recommend this store to our friends.”
“I lucked out, the young man that helped me, Abraham Lopez, was very personable, knowledgeable and helpful. I came in to replace my screen saver on my iPhone 11 and left with a beautiful new iPhone 15 Pro Max. I’ve only had it 1 day, but I love it!Cheryl Kenlin”
9 AM - 9 PM
301 W Loop 281, Longview
Mobile Phones
“Collin is a world class customer service representative. He willfully helped me move my parents from AT&T to my Verizon plan so they would have signal. He transferred their original phone numbers, data, contacts and tons of pictures. We were completely broomed out of the 4th st location, and never made it past the doormat. He is my new "phone guy" for me and my 70yr old mother. He never hesitated. 1 in four people is over 65..We need more Colllins to help navigate changing technology.”
“Neha and uriel at high st,Longview were absolutely fabulous and they went out of their way to help me.thank you for hiring such an amazing employees who are always ready to help me. I am so happy with their customer service.”
“Went by to get phone looked at because phone charger wouldn't connect and employee was great and got the area cleaned out where my charger connection goes which was full of lent from being in my front pocket every day. Great service and fast.”
“Waited less than 5 minutes. My sales rep Susan was amazing. She listened to my wants and concerns. She was a W all around. I would send family,friends,and associates. Love my new phone. Appreciate it AT&T”
“I had to get help with a new phone yesterday. AT&T on Gilmer Road was quick and very helpful,I definitely appreciate all the answers to questions. As a Senior I appreciate young ppl that help me out.”
“As regulars at the Shreveport Target, we thought we'd scope out this location for reconnaissance. What we found was a more compact store, with a more varied food section. It feels homey, but as expected offers those gosh darn low prices everyone is so hot and bothered about,”
10AM - 8PM
409 W Loop 281 STE 100, Longview
Mobile Phones
“Amber and Daniel are awesome. They are all about customer service and helping people. Amber took the time necessary to explain plans and discuss my options. Outstanding experience!!!5 Stars!!!”
“Garrett Walls was excellent in helping me set up my business lines. Very professional, respectful and knowledgeable. I'm sure the other reps in the store know their stuff, but I feel like I got lucky when I got Garrett to handle my account. A+!”
“They fixed my phone super fast, and they were polite the whole exchange, they even stayed past to fix my phone, they also have cute cases!!! go to them for your phone!!!”
10AM - 8PM
2199 Gilmer Rd # 2, Longview
Mobile Phones
“They are polite and although I am not a customer I visit them for a homeboad older lady that I help because she can't. They have never disappointed me and I would recommend them to anyone. They have a very knowledgable tea m. They are quick and polite. Exceptional service.”
“It was to have 1 best cashier help me cause I was lost here is Miriam having to help me again with the best priceies n phone plan I can get she's great thanks”
“I'm not tech savvy in the least however my father and I were helped above and beyond the normal anyone would generally expect from a helpful employee. In this case we had alot of questions and needed alot of help. the helpful gentlemen named Jeet was amazing”
“I recently purchased a phone at the store by Marshall Ave and the young man who helped me was TJ. He was very kind and helpful. Very patient with a person of my age and did not embarrass me for my lack of knowledge of phones and metro needs more employees like him. Thank you, TJ.”
“The customer service at this location was absolutely stellar! Thank you so much to the two ladies there that helped me sort out some phone issues. They were patient and went above and beyond.”
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“Best Buy was great. Ethan, the sales person that worked with me was wonderful with me. Very patient and understanding with me. He worked and worked with me until the problem was almost solved. Thank you, Ethan. He works in the Longview store off Loop 281.”
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“Fast, friendly, knowledgable & helpful. Had my iPhone screen repaired/replaced. They were very quick & looks like new. No interruption of services. Thank you. Would recommend TechPros highly?”