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“Giving this lady all the kudos for making my experience great here and opening up my daughter’s first checking account. It was our pleasure doing business with you and now becoming our personal banker. You are an amazing, professional banker. Because of you we love it at Texas bank and trust. Thank you to this branch and most of all the company for having such a wonderful person, great atmosphere amazing service here at Texas bank and trust. God bless you all. I recommend Texas bank and trust to anyone looking to open up a bank account!! 10 stars!!”
“Thank you so much Ramone at Austin Bank Gilmer Road.Ramone .went above and beyond assisting me this Friday April 19,2024.Austin Bank has the best employees.Thank you again Ramone.I love Austin Bank”
“The best customer service thanks Evelyn for you helping even if it was only closing a account due to relocating state but I live now much to far from Southside Bank.. Best bank in east texas..”
“A great word of appreciation for Leslie Carrell.!!!! She is amazing. She is the epitome of customer service. Although we were not able to retrieve my debit card from the ATM machine. She braved the cold to help me.”
“I opened a checking account a few days ago. AJ helped me through the process, he was super helpful and very professional! If you ever need help at Woodforest definitely ask for AJ. I look forward to continued banking with Woodforest.”
“Great people, Great bank. Had to transfer 6 accounts to them when Capital One decided to get out of the bank business. Kim in Lakeport led us through the process during the worst of Covid. Do all the banking I can with them.”
“I switched over to VeraBank over a year ago And have had a great experience Banking with them. I’m Always welcomed with a warm smile, and the staff is very professional.”
“Best community bank in the ETX area hands down for personal and commercial, banking and loan accounts. The customer service is excellent, the online system is up to speed and current and very user friendly. Tara LeTourneau is amazing and always on point! If your not a customer here, your missing out!!”
“I started banking with Telco Plus CU last year. Their rates and their customer service is amazing. Recently I have Rebecca assist me with a new account. She is always friendly and answers all my questions. All the staff I have dealt with has been an awesome experience. I always have the opportunity to speak to some, no answering machine here.”
“I was at Regions Bank today, on W. Marshall. I wanted someone to know about the excellent customer service I received from, Jeff Garner. He was so helpful to me and never became impatient. I was really impressed with his overall personality. In particular, he assisted me with logging into online banking. I'm 64 and have forgotten any skills I once had. Lol.”
“This is my bank & am very happy to claim it as my bank! The tellers always have a big Ole Texas smile on their faces and they make me feel like they are happy to see me. That goes a long way with me. Girls thanks for bringing a smile to some of our lives!”
“Sharon Gray has been very patient and easy to work with! Sharon made the home loan process very simple and stress free. I have had Sharon running numbers for me on houses for about a year and she never once made me feel like I was bothering her. Thank you for all of your patience and hard work :-)”
“Been working with Vicki going on 2 years now and she is simply the BEST! Very polite and takes pride in her job. I wouldn't want to work with anybody else. Thanks for everything Vicki ?”
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1800 W Loop 281, Longview
Banks
“This is a great local bank, super friendly staff that's treats you good compared to the national retail banks that charge you just to talk to a human, I think Chase started charging you when you walk through the front door, they installed debit card readers”
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“I am not even sure where to start. I have found the world lately to just be a little meh ?. Customer service has been long gone in a lot of the establishments around the way. Let’s just say Ms. ( I hope) Tawana McCarty has a set a bar for the ages. Her level of attention to my matter over the course of a couple weeks was…… it was like, I was a private client.
Again many thanks for your service and looking forward to future business.”