“Domenic at the Judson Rd location was most helpful, knowledgable, and efficient in helping us with our banking needs. After a brief phone conversation the day prior to coming in, he verified that all information was in place for finalizing our business in a timely manner. I highly recommend this branch for your banking needs.”
“Just wanted to stop in and leave a 5 star recommendation for Becky in customer call center.She was able to provide a solution to my problem, quickly and professionally.She was even ready to go above and beyond to handle this issue for me.This is what customer service is all about and I hope you have more people like her.”
“The best customer service thanks Evelyn for you helping even if it was only closing a account due to relocating state but I live now much to far from Southside Bank.. Best bank in east texas..”
“Best community bank in the ETX area hands down for personal and commercial, banking and loan accounts. The customer service is excellent, the online system is up to speed and current and very user friendly. Tara LeTourneau is amazing and always on point! If your not a customer here, your missing out!!”
9AM - 4:30PM
3805 N Spur 63, Longview
Banks
“Very Friendly, Professional, and Personal staff! I’ve been knowing Heath For years, he’s yet changed! Still the same Gentle spirited person. I highly recommend BTH Bank.”
“The absolute best bank here in East texas. They are a local Regional Bank and I highly recommend them over any of the big name National chain banks. Tb&t has been in business for over 60 years here in East Texas.When I move back to East Texas I needed a local bank and went straight back to Texas bank and trust. I've always had great service with them and the staff is always very helpful. This time Michael helped me set up a new account and it went flawlessly. I was in and out of the bank in less than 30 minutes. My account was up and running immediately so I was able to withdraw money and use my card as soon as I had it in my hands.What I love most about this bank is they do not nickel and dime you to death and they do not charge you a penalty for using your account. Another great service is that you do not need hundreds of dollars to open an account. You just need a small amount to open your account and get things started.If you're looking for an honest great friendly bank then Texas Bank and Trust is definitely your go-to.”
“I recently had to visit this branch in Longview on H G Mosely along with my siblings to take care of my fathers estate. Everyone from the time we walked in was kind, helpful and took care of business. I felt the need to write this review after dealing with my own (larger) bank that I have been with for over 20 years, they seriously lack the customer service I experienced when visiting Cadence Bank. It can be hard to find a bank these days where you can walk in and be greeted and just get simple help. As someone who works with the public daily I very much appreciated this atmosphere. Great job to everyone here!”
“They ROCK!!!!!I do a lot of community service and they are always there with me. When I need a loan of any sort they take care of me.Go talk to Crystal, Elvis, Morgan, Rebecca, Destiny, Ruth, Courtney, Lisette and Noelia.Tell Becky she has GREAT HAIR!!!In a wold of everybody just being a number, this is a place they know your name. Good Home Town Service. Just like the Old Days!!!”
“My husband and I were referred to Allison. I was skeptical because my dealings with banks have not been easy. Allison was amazing and my business went so smooth I am still in disbelief. I am already sending friends that way!!!”
7:30AM - 6PM
3700 Gilmer Rd, Longview
Banks
“About a month ago I went into the Gilmer Road location; I was not a “customer” but a Power of Attorney for one of their customers. It was not a great situation to be in and Chelsea in bookkeeping was AMAZING! She accommodated me in every way possible, went above and beyond her call of duty, and even came to the drive through one day to notarize a document that they needed on file so that I would not be inconvenienced. Today, when I went into the bank to take care of some final business, Chelsea, once again, provided great customer service along with Kerry Wilburn, and Amelia Kelly. (Great name by the way!) I must say, if I ever become dissatisfied with my personal financial institution or win the lottery and need an additional one, Spring Hill State Bank will be my number one choice! Thank you for being so kind in a hard situation and providing the kind of customer service that is hard to find in this day and age. Just yesterday I was at Telco Credit Union to take care of some similar business and received the exact opposite that I received here. Even though you showed compassion, you remained professional. You guys ROCK! Thank you again!”
“I was completely amazed and was blessed with the staff at Woodland Forest bankin Longview at Glimer rd in side Walmart.., David , Ashley, andMatt, during the processas of my Fathers end of life stage. They are the perfect example of what customer service. Should look like ! Blown away by them ! I am forever grateful for each of them. Can’t say enough thank you again”
9AM - 4PM
5001 Estes Pkwy, Longview
Banks
“Great people, Great bank. Had to transfer 6 accounts to them when Capital One decided to get out of the bank business. Kim in Lakeport led us through the process during the worst of Covid. Do all the banking I can with them.”
9AM - 4PM
308 W Loop 281, Longview
Banks
“(Translated by Google) "really great service"without a doubt" I recommend it"thank you, Julian, and Jose(Original)"realmente ,un gran servicio"sin duda" lo recomiendo"gracias, Julián, y José”
9AM - 4PM
2609 Gilmer Rd, Longview
Banks
“This is my bank & am very happy to claim it as my bank! The tellers always have a big Ole Texas smile on their faces and they make me feel like they are happy to see me. That goes a long way with me. Girls thanks for bringing a smile to some of our lives!”
“I gave the 5 Stars to an employee named Kylie she went above and beyond last Saturday after there atm card glitch showing I received money that was not dispensed. I came through drive through rather angry and she handled the situation very professionally and fixed the problem to the best of her ability at the time that made me happy and she followed through without me having to call her just like she said she would do. Thank you for going above and beyond.”
7:30AM - 5:30PM
2002 W Loop 281, Longview
Banks
“I was at Regions Bank today, on W. Marshall. I wanted someone to know about the excellent customer service I received from, Jeff Garner. He was so helpful to me and never became impatient. I was really impressed with his overall personality. In particular, he assisted me with logging into online banking. I'm 64 and have forgotten any skills I once had. Lol.”
9AM - 4PM
4018 Estes Pkwy, Longview
Banks
7:30AM - 5:30PM
304 Central Ave, Longview
Banks
“Sharon Gray has been very patient and easy to work with! Sharon made the home loan process very simple and stress free. I have had Sharon running numbers for me on houses for about a year and she never once made me feel like I was bothering her. Thank you for all of your patience and hard work :-)”
9AM - 5PM
3502 W Loop 281, Longview
Banks
“Always been very friendly and I have been going on 4 years no issues with my personal or business account with them and if you go to the main branch on loop they have a free coin counter which is a big plus especially when receiving ALOT of change”
“Been working with Vicki going on 2 years now and she is simply the BEST! Very polite and takes pride in her job. I wouldn't want to work with anybody else. Thanks for everything Vicki ?”
“I was a member of the East Texas Credit Union, which was absorbed into ETPCU in the merger. I recently had a problem when the chip on my card malfunctioned. When I called to inquire about getting a new card, I was able to get through fairly quickly (which I did not anticipate). I spoke with Josha in the Member Services Department at the Longview, TX location. She was super friendly, accommodating, and helpful!”
9AM - 6PM
3480 McCann Rd, Longview
Banks
“We have used this bank since it was American Federal, Guaranty, BBVA/Compass and now PNC. Through the years we have always enjoyed a great relationship with all these people. The current PNC staff is the friendliest, most professional group. I receive surveys about recent visits and can never express enough gratitude for this group. They don’t just care about your banking needs, they care about you as a person. PNC is my bank.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Giving this lady all the kudos for making my experience great here and opening up my daughter’s first checking account. It was our pleasure doing business with you and now becoming our personal banker. You are an amazing, professional banker. Because of you we love it at Texas bank and trust. Thank you to this branch and most of all the company for having such a wonderful person, great atmosphere amazing service here at Texas bank and trust. God bless you all. I recommend Texas bank and trust to anyone looking to open up a bank account!! 10 stars!!”