-
September 2024 by Jynifer Gray
***update** thank you for responding. I really appreciate that. I would love to come by and see about getting my car fixed and an estimate for my insurance co. I realize you all stay busy, because you did come highly recommended. Again, thank you for your response.
Daughter and I stopped by for an estimate on my car. Stood inside the office for a while. Nobody ever came out to great me. I went outside to see if someone could do an estimate and one of the guys went back into the office and he opened a door that was next to a two way glass and he told someone back there that there was a customer out in the office. Whomever thst was said they'd be out in a few. I waited fir several more minutes and still, nobody came out. So I went back around to the side and told them. I waited standing outside my car for several minutes more and still, nobody ever came out. So we left. So I can't comment on the quality of their work because I have not had any work done there. I know they came highly recommended so I went there. Maybe just a bad day.
-
September 2024 by Rexana Lunsford
Got into an accident where a lady hit me with her trailer. Love the work they did!! Lexa (receptionist) called me with weekly updates on the progress on the job. Great work it looks great!
-
July 2024 by Jason Jannasch
I had a large tree branch crush my rear windows and hatchback. I also had the paint come off my hood. They did an amazing job on everything. The paint job was perfect. I was in and out in about a week. The new ownership is great. I highly recommend these guys.
-
June 2024 by jamellida thirsty
Great service! The guy that helped us, his name is David. He was very nice and helped us really well and his service was quick and easy.
-
May 2024 by Sam Crosby
Laserline collision is the place to go to in the east Texas region. I can’t express how grateful I am for their professionalism and expertise when it came to fixing my truck. It was tore up with hail damage and you would never known it had been after they gave it back to me. Nolan the manager stayed in constant communication with me. He was awesome to work with. I can vouch these are honest hard working folks and they earned a lifetime customer from me.
-
February 2024 by Becky Lee
They take forever on repairs and always have a different excuse every week. Would have rated a negative 100 stars if possible !!!!
-
February 2024 by Mary Smith
Not a dependable shop.They have had my nephew’s truck for two months-still not ready.They only hire hackers
-
December 2023 by David Adams
Avoid, avoid, avoid. Not a good place. Estimates are very unreasonable. Slow to do anything. Charge you storage at 90 a day to wait on them to do their job. 1500 for a non existent blue print, owner calls estimate a "blue print" for work. I am considering a lawsuit under Texas deceptive practices act.
-
November 2023 by Shan Lop
Just wanted to say a huge thank you to Laserline! We had some bodywork that needed to be done on our Honda Accord and they were very kind and helpful throughout the whole process. Also they completed the work ahead of the scheduled date and kept us updated via text on how the progress was going. We would highly recommend them and will definitely use them again should the need arise.
-
October 2023 by Grace Moreno
Bumper and headlight crack fixed good as new!They were fast. We were in and out within a week.They were friendly. Beth treats you like family and follows up regularly to make sure you’re updated and in the loop.Definitely recommend for car body repairs!
-
May 2023 by Amanda Page
Beth was so sweet, beautiful and AMAZING ?
-
April 2023 by Michael J
Just picked up our car from Laserline and so far, it looks 100%. Unfortunately, a deer hit our car a few weeks ago, but Laserline did an awesome job restoring it. Kaylee (in their office) was extremely personable and super nice. We highly recommend!Service: General repairs & maintenance
-
March 2023 by Marshall Russell
Love this place..Keep me informed and did a spectacular job..Thanks guysServices: Auto body & trim repair
-
October 2022 by Mrs C.
Great job on paint blend, quick & good service
-
August 2022 by Mark Gift
Nice people