“Checked availability online, arrived, and found what I needed in stock. That in itself is a rarity these days. Staff was attentive and ready to help. The only downside was a processing error at checkout which was resolved in a timely manner. If it appeared, this had been a recognized ongoing issue.”
“Wow, Customer service at it's Best. Dawn and Mark are the epitome of what made this country so great. Patient and being very knowledgeable was only the beginning of how helpful they were, I look forward to a working relationship.Thank YouRick Workman”
“Very nice and helpful staff. Sure every now and then you probably need something at the big blue or orange place, but usually a trip to the ACE hardware store will be quicker and easier.”
7:30AM - 9PM
1991 Lakepointe Dr, Lewisville“I love my job! The best job I've had in a while and long time set schedule great breaks and great lunch my co workers are great and friendly nice! My first week there I was already participating in Secret Santa. I plan on being here a while! My supervisor Brian is the best as well! Every one is awesome!”
6AM - 10PM
901 N Stemmons Fwy, Lewisville“I placed an online order. I wanted to just stop on the way home from work, grab my order and go. Sounds too good to be true, right? Well, that's exactly how quick and easy it was! As I was parking, in an Online Order Pickup spot, clearly marked with a highly visible orange sign, I couldn't help but notice a big sign giving a phone number with clear instructions on how to notify the store of our arrival, if we were having difficulty with the app. As I looked at the app to see how to check in, an employee came to my window asking if I was there to pick up my order, and she had it in her hand - I'd already let them know I was in my way. Could not have been easier! This was a great experience! I went back to Home Depot today (three days later) for screws. Going in, I was dreading a long search and a lot of head scratching while I figured out what I needed for the job I had to do, and where to find it. As luck would have it, an employee was in the Fasteners aisle! I showed him what I had, explained that I needed something similar, but longer. He helped me find what I needed, and where the package was marked with the size, so I could more easily find it myself if I have to. Within a minute, I was paying for my purchase. In the short time he helped me, he was very friendly. In the future, I won't be so intimidated about going into Home Depot with my very limited experience in all things...well, Home Depot-ish. You're doing a great job, Home Depot, and I appreciate you!”
“These employees are so helpful! I came on with a dolly to replace the wheel and the team was extremely helpful in assisting & helping me get my issue resolved!”
“This is the reason I go to Lowe’s. No one at the competition could hold a convo. Even tho they didn’t have what I needed, Ramon went waaaaay over just the “were out of stock” he spent time trying to help.”
“I HAVE had many hoses made here, as far as hoses go these guys are fast and efficient and make a quality hose. I have always had fairy quick service here as well. The staff is very professional.”
“I love the people that work here. I think you might pay 10% more but these people will actually take the time to show and explain what you need to do whatever day thing you have going on. Worth every penny.”