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May 2024 by trevor methena
Our third and final child is just now leaving Primrose of Crystal Falls I can’t say enough about the awesome staff and teachers there. They are truly amazing and take care and teach the kids so well. Highly recommended 100%!
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July 2023 by Ryan Soileau
Really love the staff and facilities here. Best childcare in the area for sure.
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May 2023 by Jessica Boyd
My wife likes to call me a helicopter parent and maybe she's right, lol. I can tell you with Primrose Crystal Falls I never worry, I never worry if my daughter is ok, is she having fun, learning, etc. That feeling of finding a home/family is priceless in my eyes. My daughter is 5 and we dropped her off years ago this shy kid that was scared to go in the doors. Now she won't stop talking, hates to miss school (like really hates missing school), sings Spanish songs, is reading already and all that is thanks to this staff! I really could keep going, trust me, lol. I love this team and thankful that we call yall our home.
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April 2023 by Casey Weltzin
Our little girl loves it here and they take great care of her.
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January 2023 by Rannon Ching
Primrose at Crystal Falls is amazing! They started taking care of our daughter when she was a few months old, and it was such a great experience. The teachers she had really cared about our daughter and you can really tell. Our teachers Ms. Darla, Mary, and Jackie were so great to work with, we felt confident in letting them watch our little one. We ended up moving to a different area of Austin, and having to move to a different daycare from Primrose at CF was the hardest part, because had such a great experience here. Highly recommend this place!
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December 2021 by Yesenia Sabelhaus
We love this daycare and is the top daycare we’ve been to! The staff really care about the kids.
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December 2021 by Pam Hursey
Primrose at Crystal Falls has a very warm and welcoming environment - a place where you feel every child will be accepted and supported. The scope of the curriculum and fun activities nurtures creativity and positions a child to have a successful learning experience. And in terms of the staff - it doesn't get any better.!!
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July 2021 by Betsey P.
Don't waste your time on an inquiry. They think they are too good for you and argue with you before even answering your questions. Certainly not a place I'd even consider taking my daughter to after the conversation I had.
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December 2020 by Katie Siefert
Primrose School of Crystal Falls is more than a daycare - it is our family. With our 3 kids, we've been through the Pre-K program, the junior kinder program, the explorers program, the infant program, the toddler program and now we are in the early preschool program. The staff and teachers care for our boy like he is their own. He has been attending all through the pandemic which has been good for his daily routine and allows my husband and I to continue work. As there have been numerous changes to help keep everyone safe and healthy, the school has communicated those changes and the kiddos have been very adaptable. Each morning we now drop off outside at the door where baby boy does a temperature check, sanitizes and then walks on in with a smile. Quite honestly, it's efficient and helpful for separation anxiety. Even though parents are not in the school on a daily basis, we receive photos via their app daily. It's great to see his smile throughout the day. We could go on and on but we love our neighborhood Primrose. It's part of the community and certainly part of our family.
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December 2020 by Stevie Johnston
I’ve been so happy with my experience over the past 3 years at Primrose School of Crystal Falls. I’m definitely a “worry” type of parent, so dropping my 4 month old son back in 2018 was beyond nerve wracking. Here I am almost 3 years later, getting ready to start my second baby in a few months to the same school. My son is doing fabulous, he's speech and rate of learning seems to be advancing much faster than kids his age who don't attend this school/or another daycare. I've been impressed with the baby sign language when he was an infant, and his overall skills as he's grown into a toddler. The school was very helpful in assisting me when I was potty training him, and continues to work with me on things like opting for 'no sugary' snacks and what not. They really do work with the parents, and they run a tight ship! I'm all about it! I really do believe you get what you pay for, and this school is worth it. 5 stars from me!
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December 2020 by Ryan Torres
We are so blessed to have such a great place to send our two children during these crazy times. The protocols the staff have in place go above and beyond what I would expect a school to be doing. From the time I drop off my children to pickup I know they are doing more than enough to keep my children and their staff safe. When you pull up to the school they have a staff member who is masked waiting to greet our children. They respectfully ask that each parent wear a mask while waiting at least 6 feet apart from one another for the temperature check of every child. Once the temperature check is complete they take your child inside the building and walk them to their classroom as another staff member comes to greet the next child in line. Not once I have ever felt that their protocol was lax or not enough. If you have not been taking your child to school you should highly consider it at this one. My children are happy as can be and I know they are safer there than anywhere else. Only downside is we are missing the annual Thanksgiving feast for the first time in 9 years :(Thank you Jay, Sara, Brandy and the rest of the staff that make our lives a little more normal and for caring so much for our children.
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December 2020 by Rose Metzler
We have been sending our two kids to Primrose School of Crystal Falls for almost two years and have been so happy with the level of care and individual attention that they provide to each child. When Covid hit earlier this year, we, like so many families, had to make a difficult decision about whether to take our kids out of daycare. My husband and I both have full time jobs and didn’t know how we would manage keeping the kids home full time, while still working. We decided that keeping the kids at Primrose was the right decision for our family and we are so happy that we opted to continue down that path. Staying at school has given my kids a sense of normalcy during this crazy year. Of course, we had concerns at first about whether this was a safe option. Young kids are not exactly known for respecting each other’s personal space. But Primrose has continued adding safety precautions throughout the year to make it as safe as possible. In addition to the daily sanitization that they do inside the building, all staff and teachers wear masks, drop-off and pick-up now take place outside of the building, where all parents are also required to wear masks, temperatures are checked daily before a child can enter the building, things like blankets and lovies cannot be brought back and forth between school and home, children apply hand sanitizer prior to entering the building, sign in is now touchless and done through an app on your phone, etc. The list goes on and on. And so far, all of these precautions have worked. They have been open the entire time, without incident, and have continued to provide the same level of care, always with a smile on their faces.
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December 2017 by Gideon Belflower
This is the most expensive of all of the day cares we considered buy the value is definitely there.
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December 2017 by Amanda Pomilla
The management staff is from the Cedar Park West location where our first child attended, and we're so happy they've come to the Crystal Falls location! It's nice to know we're in good hands. We had to start kid #2 a bit earlier than we'd like, but we're very pleased with our interactions with the EPS teachers these first three weeks. They are so sweet to us, and their daily updates with pictures and letting us know how potty training and trying new foods is going, very helpful!
