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June 2024 by Raymond Garcia
There is not an option for 0. I would of chosen that this Bank is not recommended at all. I hate it.
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February 2024 by Joseph Barrera
Good service
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October 2023 by Benjamin Lopez Valdez
Very good service, I would like there to be in more states of the USA
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September 2023 by edgarin tovar
The service is still terrible, I was standing in line for more than 40 minutes and the ladies only spent the time talking to each other, when it was finally my turn to go in, they didn't want to cash me a check for 800 dls, why not? They had money, they only deposited it into the account, terrible service especially with the lady named Jennifer (the one with braces) it seems that she is in a bad mood all the time, she always brings a big joke that it seems that her man does not satisfy her.
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June 2023 by Rogelio Villanueva
Very bad, 4 cashiers, one serving and the others talking, this is not the first time this has happened to me.
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December 2022 by Yvonne Mendiola
Very bad customer service 4 employees were arguing over a torn 20.00 dollar bill I’m standing in front of all 4 of them and was totally ignored
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September 2022 by Diana Murillo
Horrible Horrible Horrible service!Staff are too busy gossiping & trying hard too look pretty . They forget all about the customer. What happened to customer service? Hire new staff!
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August 2022 by Diana M.
horrible horrible horrible horrible service!! staff are only thinking on their looks not thinking of their customers! they look at customers if they are better than the customers. very very slow service. rude. unprofessional. i read some of their reviews but never thought it was that bad. i have 2 accounts and when debit cards expires i have the same issues not getting cards on time. train your staff!!! or fired those fake unprofessional chicks! horrible service! great bank but unprofessional staff!!!!!!
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July 2022 by Daniel Mendez
Worst bank ever
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May 2022 by Krystle
Extremely slow even when all tellers working. Very unprofessional and rude.
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October 2021 by Graciela starkey
Excellent bank, the treatment of the employees is excellent and personalized, when they cloned my card they solved it super quickly and returned the money in 3 days, I highly recommend it.
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July 2021 by george martinez
The service was great when I went. It is usually packed, but that's because it's inside of HEB. Lots of people either have accounts there or just go to cash their checks. The lady who helped set up my account there, her name was Gaby by the way, was very patient & thorough in explaining everything. Some questions I asked three times.
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February 2021 by Jose Alvarez
They open your account with out permission when you close the account they stole your money
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October 2020 by José Hernandez
This branch and the bank itself are horrible, both are extremely slowly and rude.
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June 2020 by Eunice Habib
well, so far I've been on hold for 15+ min. and I've got approximately 10 more minutes to go. I was told that twice. Seriously. WTH could be taking so long? I've already drafted two work emails on my phone.
