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April 2024 by Leonard Moore
In 2018, my son needed storage for his furniture. We selected Fairlake storage because it was the most affordable price in the area. We were pleasantly surprised by the quality of the facility, the friendliness of the staff, and the security of the location. Since we have rented this 10 x 10 unit,
I have had to rent a 10 x 10 for my company storage at a "storage hotel." There was a rash of break-ins that empty many storage units throughout the city of Houston, including my facility. Fairlake doesn't have this problem, because of their out of the way location and extensive security measures theyve implemented. They have unique password controlled keypad entry, numerous security cameras, and on-site management.
Yesterday, I needed to reserve a open air spot for an RV. As it turned out, I was able to place it on somebody else's land at no charge, Although Ryker could have easily charged me administrative fees and the deposit, he secided to give all of it back, save 1 day's rent. Mind you, I offered up the entire half deposit as a PITA payment (Pain in the A--)" that I clearly was for canceling! He could have easily taken the deposit and walked away. He took the high road instead, and returned 90% of my money, and waived the admin fee. He also gave me a veteran's discount originally, which has was quite generous at 10%. Bottom line: Fairlake is secure, affordable, and exceeds all customer expectations. Ryker cares about pleasing his customers ahead of quick profits. It's not off in that you have this kind of customer experience. Fiarlake will have my storage business next time and forever because they earn it with actions and deeds!
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February 2024 by Kari Rolan
Such an amazing storage facility! Front office is so friendly and helpful at all times of the day, everyday. Storage is very spacious and the whole property is very well maintained and kept up with.
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July 2023 by Christan Jackson
This place is a great place the manager works with you.
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February 2023 by Harry F.
Happened upon the yelp listing saying that they are closed. I have had a storage unit there since 2016 and was there today, 2/10/23. They are very much open for business. In fact in the past year they have worked on drainage, paving, and lighting at the facility. it is a bit older but seems that they are trying to keep it up, well. I always get a call back even if I leave a message after hours. Nice folks there.
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October 2022 by James Colburn
Great location and nice facilities.
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September 2022 by DJ Schmidt
You guys have treated us so well through the years. Yall have been personable and understanding with our family, and during some very hard times. Thank you so much for being a great company in our home town!
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September 2022 by Janie Malbrough
A safe and clean place to stor your belongings and the owners are very nice people
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February 2022 by Elizabeth Rutledge
Easy to get in and out, friendly Ser!!! ?
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December 2021 by Fred Luther
Clean and well taken care of.
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September 2021 by Pamela Stout
Iijust got my unit yesterday. The guy was very nice super informative answered all our questions. Was a great experience and im satisfied I chose the right place.
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September 2021 by Elizabeth Chrissy Fanning
Easy in & out
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May 2021 by James Colburn Realtor
Great place to store your boat. Easy in out and great management.
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March 2020 by Jason Galle
Great place
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February 2020 by Whitney Galle
Great. The management is very nice & professional.
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January 2020 by Aroldo Rodriguez
(Translated by Google) Very good location(Original)Muy buena ubicación
