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August 2024 by Mia
Anvi the technician was extremely rude and unhelpful. If it wasn't for Steffany I would not be serviced. I would not recommend this location.
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August 2024 by Jason Stewart
Second trip to this UPS store. Service is terrible and they nickle and dime you for everything. I was charge $1.00 for 3 inches of tape
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August 2024 by Raj Amin
What a cheesy low class store I brought in a box that I didn’t know had to be sealed for an Amazon return and they wanted to charge me one dollar for 12 inches of tape - trash
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July 2024 by Alia Tahir
Today I had a great experience at the UPS office, Richmond Court, Houston, TX. Starting from the managers, both brilliant men, so polite and respectful. Today I specifically want to THANK the lady who helped me, her name is Ms. Namrata. She is beyond great employee, not only with me but I noticed the amazing way she was helping others. I would not say enough to explain how patient and kind she is. Thank you so much Namrata.
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July 2024 by Edward Blakes
This store has friendly and competent staff. I get the sense that they appreciate your time and get you in and out as quickly and efficiently as possible.
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July 2024 by Samantha Hoffer
They are always so helpful and speedy here! Came in with a large, odd shaped package today and they helped me figure it out right away. Thanks so much for the great service today and always!
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June 2024 by Joy Nguyen
Always stop by this location for Amazon return drop offs, they are quick!
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May 2024 by Jasmine Houston
I just had to write a review cause I always go to this location and experience amazing customer service from Stephany . She is very courteous and helpful whenever I come in .
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May 2024 by Wale Edu
Customer service is amazing and friendly. I would go back just for the interaction alone.
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May 2024 by Sean Diaz
Been going here for a little while. Needed something shipped, needed a box and bubble wrap no problem I’ll pay for it. Shipping was about $50 but it came to $70 they failed to mention there are other charges for material and packing. You should really tell your customers beforehand. I should’ve known after having asked twice if it’s extra for bubble wrap.
These people will upsell you without telling you that there’s additional cost, which is very shady for a business and greedy!
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May 2024 by Lisa Law
My UPS store in my neighborhood closed. So I had to go to a new one. So glad I came to this store it is now my new store. The staff are beautiful people with a beautiful personality and lovely to work with. It is personable and takes their time to make sure me as a customer is very satisfied. I'm overwhelmed and even though it's a little bit out of my way I will come to this store whenever I need shipping copying printing or even a mailbox.
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May 2024 by Bruna Gomes
So they charge for tapping. No other UPS does. But they do. Great business.
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April 2024 by Vicente Baca
Good service
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March 2024 by Justin Singer
Appears to be a family run operation. Service was good. Store team seems to be doing their best to help customers. Store is clean and well organized. Ample parking.
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March 2024 by hong-lin chen
Looks like a normal UPS, but definitely 5 stars service. Stephane is best. Her knowledge and patience make my best Amazon return experience. Her spirit on customer service make you happy. ? ?
